Health Services Technician

Overview

POSITION TITLE (Oracle title)

HEALTH SERVICES TECHNICIAN

WORKING TITLE

Health Services Technician

SCHOOL/DEPARTMENT

Health and Crisis Prevention Services

LOCATION

Health and Crisis Prevention Services

PAY GRADE

Grade 20

FLSA STATUS

☐  Exempt

☒  Nonexempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

☐  Yes

☒  No

REPORTS TO (Oracle title)

Health Services Director

SUPERVISES

None

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends)

☐  Position NOT eligible for Telework

☒  Position available for Hybrid Telework workweek

☐  Position available for Full Telework workweek

WORK HOURS

 8 hours/day; start & end time varies

NUMBER OF MONTHS PER YEAR

 12 months

POSITION PURPOSE: 

Responsible for support and implementation of protocols and procedures for Health & Crisis Prevention Services. Provides school health information and data collection support to schools, HS Support Center, School Nurse Specialist, and Health Services Director. Uses independent judgment to resolve problems. Serves as a resource in collecting data pertaining to areas of compliance, student health, student records, and Board of Education (BOE), federal, state, and local policies and laws. Assist in interpreting health and compliance data, maintains, and ensures accountability and compliance with BOE, federal, state, and local guidelines. Monitors processes for collecting, entering, and maintaining correspondences, statements, forms, and other materials as requested by Health & Crisis Prevention Services and determined by BOE, federal, state, and local guidelines.

MINIMUM QUALIFICATIONS: 

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Considerable knowledge of Microsoft Office, specifically, Microsoft Word, Excel, Access, and PowerPoint; Google Apps; working knowledge of database systems and spreadsheets with the ability to analyze and organize data;
• Strong organizational and record-keeping skills;
• Excellent organizational skills;
• Ability to meet departmental deadlines;
• Ability to minimize errors with attention to detail;
• Ability to effectively organize and maintain records;
• Ability to maintain confidentiality
• Ability to exercise independent judgment and initiative in completing work assignments and determine when to refer situations to supervisor;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to establish and maintain effective working relationships with school system staff, staff members of external funding agencies, and the community.

EDUCATION, TRAINING, AND EXPERIENCE

• High school diploma or equivalent; AND
• Three years of experience in clerical and office-based customer service.

CERTIFICATION AND LICENSE REQUIREMENTS

• None

PREFERRED QUALIFICATIONS:

• Two years of post-secondary coursework in a related field;
• Experience collecting data;

• Experience working within a school environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:   

WORKING CONDITIONS:

PHYSICAL ENVIRONMENT  

Must be able to use a variety of district approved digital resources, office equipment, and classroom tools such as computers, scanners, fax machines, and copiers. Must be able to communicate effectively. At times requires the ability to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Due to the amount of time spent standing and/or walking, physical requirements are consistent with those for sedentary work.

WORK ENVIRONMENT

Must be able to work in an office environment and come into direct contact with school system staff, students, staff members of external funding agencies, and the community.

EFFECTIVE DATE:  4/2023

DISCLAIMER:  The above statements are intended to describe the general purpose and responsibilities assigned to this position.  They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position.  This description may be revised by the supervisor, with HR review and approval, at any time.