What are the responsibilities and job description for the Automotive Service Advisor position at Walker Automotive Co Inc.?
Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and recommend necessary repairs or maintenance
- Prepare accurate estimates for repairs and communicate them to customers
- Upsell additional services or products that may benefit the customer
- Coordinate with technicians to ensure timely completion of repairs
- Maintain a clean and organized work area
- Handle cash transactions and maintain accurate records
Requirements:
- Experience in automotive service or dealership environment preferred
- Knowledge of automotive diagnostics and repair procedures
- Familiarity with diesel engine repair and air brake systems
- Strong communication and customer service skills
- Ability to multitask and prioritize work in a fast-paced environment
- Detail-oriented with excellent organizational skills
- Cash handling experience is a plus
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $48,061.18 - $57,880.13 per year
Benefits:
- Health insurance
- Paid time off
Day range:
- Monday to Friday
Shift:
- 8 hour shift
- Day shift
Ability to Relocate:
- Elkton, KY 42220: Relocate before starting work (Required)
Work Location: In person