What are the responsibilities and job description for the Crew Member position at Walnut Creek Hardware?
About Downtown Walnut Creek Ace Hardware
Downtown Walnut Creek Ace Hardware opened doors in 2008. Since then, we have quickly positioned ourselves to be the "go-to" hardware store in the area. We strive to be helpful, unique, and try our best to meet the changing needs of our community.
Job Position: Crew Member (Full-Time & Part-Time)
Compensation: $15.00 - $18.00 hourly
The primary responsibilities of a Crew Member are to provide customer service in various departments and put away freight. The Crew member will focus on operational aspect of the store, primarily dealing with product loadouts, cutting of wood and PVC pipe, building BBQs and Patio furniture, and providing other helpful services to visiting customers. Other responsibilities include covering the sales for assistance, covering the registers, and helping with local deliveries.
Major Responsibilities
The major responsibilities for this position include:
• Greet customers by asking them the magic question: “What can I help you find today?”
• Cut glass, keys, rope, tubing, wire, and wood
• Build product including screens
• Put away freight
• Assist with aisle management including down stocking, fronting and facing, cleaning
• Assist customers if all other associates are currently helping other customers
• Make deliveries
• Assist with heavy items and load-outs of lumber, soil, concrete, etc.
**Job responsibilities may change based on the needs of the business.
The minimum requirements for this position include:
• Education/Training: High School degree
• A commitment to service, excellence and customer satisfaction
• Ability to communicate with associates and customers
• Solid team player with excellent interpersonal skills with a strong willingness to learn
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
The minimum physical requirements for this position include:
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
• Ability to lift 60 lbs regularly
• Valid Driver’s License, must be insurable
Salary : $15 - $18