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Field Sales Engineer - Key Accounts

Walter Tools
Manchester, NH Full Time
POSTED ON 8/5/2025 CLOSED ON 9/4/2025

What are the responsibilities and job description for the Field Sales Engineer - Key Accounts position at Walter Tools?

Walter USA is looking for a Key Accounts Field Sales Engineer in New England

The Key Accounts Field Sales Engineer is responsible for increasing sales of Walter products and services focusing on target customers in Key Accounts. The Key Accounts Field Sales Engineer accomplishes this by providing optimal solutions to our customers using value-added selling techniques that present a full range of products and services that demonstrate “Engineering Kompetenz”. This position establishes and maintains effective relationships with customers, and internal and external stakeholders to effectively meet customer needs.

Key Performance Areas

  • Planning: Plan sales activities through market analysis to define the appropriate customers that will facilitate the implementation of company strategy.
  • Visiting Customers: Schedule customer visits that are productive for the customer and our company by careful planning for the visit including the purpose and the agenda for the visit.
  • Listening: Engage in active listening with the customer that facilitates the learning of customer’s needs and requirements.
  • Communication: Communicate effectively with both internal and external stakeholders to ensure an effective network of contacts to react to customer needs.
  • Negotiating: Negotiate agreements in collaboration with customers and business partners to reach the best solution.
  • Aligning Products & Processes: Work with internal stakeholders to coordinate and align company products and processes that result in an optimized solution for the customer requirements.
  • Promotion Depth/Scope: Promote the complete range of company products and services to satisfy customer requirements for both their product and application needs.
  • Active Selling: Actively sell our products and services by providing value-added solutions that meet our customers’ needs.
  • Asking for Orders: Actively seek the sales order from the customer upon obtaining their agreement and buying with the proposed value-added solution.
  • Reporting: Document and report sales activities including test reports and cost savings, and forecasts of business through monitoring of customers and competitors.

Your Profile

Education

  • Degree(B.S.)in mechanical engineering or business administration with technical focus, or advanced technical (A.S.) degree and or equivalent experience in cutting tool industry.

Experience

  • Several years of sales experience with industrial cutting tools where new business development is the primary focus OR several years of manufacturing experience and ability to sell in end-user and channel sales model
  • Aerospace Engine Machining Experience strongly preferred
  • Experience in the manufacturing or distribution marketplace.
  • Experience in working independently from a home office or virtual office environment with a small amount of travel expected.

Other requirements:

  • This position requires a valid Driver’s License.
  • Qualified candidate must live in New England.

Competencies

Walter Business & Technology

  • The ability to initiate and steer the purposeful interaction with customers, including successful identification and management of accounts using a structured approach to territory management.
  • The ability to support customers in their productivity increases.
  • The ability to advise customers when it comes to Product & Services.
  • The ability to use relevant Walter Software & office support tools.

Core

  • The ability to establish and maintain healthy working relations and partnership with key stakeholders.
  • The ability to utilize assigned resources to deliver results.
  • Ability to provide customer-tailored service.
  • The ability to work effectively as part of a team, actively contributing to accomplishing organizational goals.
  • The ability to communicate and conduct business in English.
  • The ability to listen, give feedback and transmit information and ideas.
  • The ability to negotiate successfully.
  • The ability to give effective presentations in front of diverse audiences.

Benefits

Walter USA, LLC. offers a highly competitive performance-based compensation program and generous benefit package that includes life, health, and dental insurance, paid vacation and holidays, and a 401(k) retirement savings plan.
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