Ale Haus - Busperson

Ale House - Busperson

Summary Description

The Busser is responsible for proper stocking and maintaining the outlet side stations with necessary supplies and clearing, cleaning, and setting tables in designated station.Pay starts at $15.00/hour.

Essential Job Functions/Duties

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC
• Familiarizes with service standards for the restaurant, especially table setups, beverage service and pre-busing of tables.
• Cleans and resets tables in accordance with established procedures and sanitation guidelines.
• Stocks service stations, glasses, cups, silverware, etc.
• Cleans restaurant, floors, carpet, service stations, etc.
• Monitors and ensures cleanliness of all place settings, tabletops, seats, and floor.
• Leaves money or guest checks on tables.
• Performs customer service duties as assigned (such as beverage and plate service).
• Communicates with host/hostess for seating needs and any guest service issues.
• Performs various stock supply duties to maintain par levels of all equipment and dining supplies.
• Properly stocks and maintains outlet side stations.
• Clears and sets tables in designated station.
• Attends periodic meetings and training sessions.
• Complies with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.
• Promotes positive public and employee relations.
• Presents oneself in a neat and clean appearance at all times.
• Performs other duties as assigned.
  
  

Job Specifications

• Must be 19 years or older.
• High school Diploma or education equivalent required.
• Previous server and customer service experience preferred.
• Demonstrates commitment to guest service excellence and ethical conduct.
  
  

Benefits

• Federal Employees Medical Coverage
• Full Insurance Coverage offering
• 401K with Immediate Vesting & Company Match
• Quarterly Incentive Program
• Vacation, Holiday & Sick Days
  
  

Core Competencies

• Collaboration Skills
• Guest Focus
• Communication Proficiency
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management/Composure
  
  

TRAVEL REQUIREMENTS: Travel is not required for this position.

Work Hours

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

Certification Requirements

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws

Physical Requirements Assessment

Rating Scale

0 – Not Applicable to This Position

1 – Normal: Conditions Similar to Everyday Life

2 – Above Average: Beyond Normal Levels

3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

Work Environment

2 Accessibility of all worksites required for the position

1 Exposure to weather and temperature extremes

1 Exposure to darkness

1 Exposure to cramped spaces

2 Exposure to loud noises

1 Exposure to chemicals and fumes

1 Exposure to dust

1 Exposure to heights

2 Exposure to work safety hazards

1 Exposure to secondhand smoke

1 Amount of overtime/extended work hours required

Physical Effort

2 Physical mobility: movement from place to place on the job, considering distance and speed

2 Physical agility: ability to maneuver body while in place

2 Ability to lift up to 20 lbs.

2 Physical strength to manage routine office materials and tools

2 Dexterity of hands and fingers

2 Dexterity of feet

2 Physical balance: ability to maintain balance and physical control

2 Coordination: including eye/hand, hand/foot, etc.

2 Endurance: prolonged physical activity with limited opportunity to rest

Mental Effort

1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks

1 Memory, considering the amount and type of information

1 Complexity of decision making

1 Time pressure of decision making

1 Analytical thinking

1 Conceptual thinking

1 Ability to compute basic math calculation

Communication

1 Fluency in English

1 Fluency in another language

1 Verbal communication

1 Written communication

1 Non-verbal communication

Sensory Abilities

1 Ability to see

1 Ability to distinguish colors

1 Ability to hear

1 Ability to smell

1 Ability to taste

1 Sense of touch