Hotel Maintenance - Holiday Inn Express Warrenton

Description

Hotel Maintenance is responsible for maintaining all areas of the hotel in an “as new” condition. Ensures the confidentiality and security of all guest rooms and suites. Be familiar with all hotel services to respond to guest inquiries accurately. Maintain complete knowledge of and comply with departmental policies, services, procedures and standards. Use correct chemicals and equipment for designated surfaces and tasks, according to OSHA regulations and hotel requirements. May work at more than one hotel property owned by WOCO.

Essential Job Functions and Performance Indicators

Job Knowledge and Responsibilities

• Perform preventive maintenance in all guest rooms, and public areas as assigned by Maintenance Manager or Hotel General Manager
• Perform routine maintenance around the hotel, including plumbing, electrical, painting, HVAC, carpet cleaning and pool cleaning/maintenance
• Checks pool for cleanliness, appearance, chemical balance, and safety
• Some snow removal and use of throwing chemicals in winter.

Service Orientation

• Deal with any guest requests and problems and satisfy their needs within acceptable guidelines.
• Refurbishment of furniture and fixtures within hotel such as cabinets, tables, chairs, doors, windows and counters.  Paints and finishes furniture if needed.

Communication, Collaboration, and Teamwork

• Ensures that property and equipment are maintained in a safe manner.
• Complies with hotel’s safe/security rules and instruction in performing work efficiently while protecting self, fellow workers and the hotel.

Planning, Organizing, and Accountability

• Complete work or special projects as assigned and adhering to due dates and deadlines.
• Be familiar with all emergency plans and be able to act upon them.
• Follow-up and complete work orders
• Ensures basic electrical and HVAC systems are in proper working order. 

Initiative, Problem-Solving, and Decision Making

• Makes minor repairs on general plumbing systems and fixtures, wallpaper, and minor electrical repairs.

Support the Mission of Warrenton Oil Company

• Provide a gracious and aggressive hospitality towards all customers. Be highly familiar with and adhere to all policies, procedures and standards.
• Create a productive and positive atmosphere at the desk; have a good relationship with all associates and other departments.
• At all times strive to represent hotel and brand in the most professional, courteous manner

Job may require other duties as assigned.

Qualifications