POSITION TITLE: Site Manager I (Bay Area)

CLASSIFICATION: Exempt

DEPARTMENT: TANF

SUPERVISOR: Deputy Director

GRADE: E15 $33.50 ($69,690) - $50.25 ($104,536)

Position Summary:

Under direct supervision the Site Manager I is responsible for overseeing the day-to-day business operations of a local TANF service location, servicing a specific geographical area. Such operations may include, but are not limited to: case management, job development and overseeing relevant prevention programs. Creates an atmosphere that promotes Native unity and self-sufficiency. Maintains confidentiality of all privileged information.

Essential Duties & Responsibilities:

• Supervises fewer than ten employees.
• Assesses sites and departmental functions to monitor effectiveness and make recommendations regarding curtailment, extension, modification or initiation of services.
• Develops, plans, organizes, coordinates, and directs the activities the Native TANF program that address the needs of the communities served, including, but not limited to: youth focused family and community prevention and diversion programs such as: substance abuse prevention, parenting, and referral to other programs, professionals, agencies for those with more serious or crisis needs; Adult, Vocational and other education services to develop client job skills; Job readiness skill development and job placement; life skills programs; and Issuance of temporary assistance funds.
• Trains, supervises and evaluates all subordinate site staff.
• Coordinates with regional program specialists to ensure continuity of programs and goals.
• Prepares, monitors and administers site budgets, and reports as directed by the Regional Manager.
• Promotes Washoe Native TANF program through ongoing interaction and collaboration with other Tribal and community based organizations while fostering awareness of Washoe Native TANF programs for the general public.
• Reviews cases with staff for eligibility and compliance.
• Prepares reports for the program as needed.
• Acts as a liaison with other agencies for referrals.
• Assists in the development of program policy and procedures, training and program implementation.
• Plans and implements effective outreach in the development of case load and public awareness of Native TANF program services.
• Assists in facilitating dispute resolution.
• Researches, outlines and recommends proposals for contract development.
• Interviews and recommends new hires.
• Assists with duties of subordinates as needed.
• Hosts regular staff meetings to ensure communication among personnel regarding program-related activities.
• Performs other duties as required.

Minimum Qualifications:

• Bachelor’s Degree in Business or Public Administration or related field and three years supervisory work experience in the field of Social Services; or equivalent combination of education and experience.
• Must possess a valid California or Nevada driver’s license at time of employment.
• Must be able to be insurable by the Tribe’s Driving Policy.
• Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.
• Preference will be given to Qualified Native American Indians.

Knowledge, Abilities, Skills, and Certifications:

• Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
• Knowledge of administrative and project management.
• Knowledge of records management procedures.
• Knowledge of the development, preparation, and control of budgets.
• Knowledge of managerial and statistical analysis techniques and reporting procedures.
• Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
• Knowledge of the general goals and purpose of the Washoe Native TANF program and the services to be provided.
• Ability to motivate others to participate in athletic and recreational activities.
• Ability to communicate effectively in the English, both verbally and in writing.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to work with people from diverse cultures, ethnic and socio-economic backgrounds with knowledge of Indian community and sensitivity to Indian needs.
• Ability to work effectively with individuals and demonstrate leadership and team-building skills with empathy and enthusiasm.
• Ability to maintain confidentiality.
• Ability to analyze situations and adopt appropriate courses of action.
• Ability to work independently and meet strict time lines.
• Ability to make solid decisions and exercise independent judgment.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice, and desire to help when dealing with people.
• Ability to prepare accurate, complete, and legible reports.
• Ability to interpret applicable federal, state, county, and local laws, regulations, requirements, ordinances, and legislation.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
• Skill in training staff.
• Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
• Skill in preparation of project time lines and staffing plans.
• Skill in preparing, reviewing, and analyzing operational and financial reports.

Physical Demands:

While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to stand; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

Work is generally performed in an office setting with a moderate noise level.

The Washoe Tribe of Nevada & California requires a background check of each new hire for employment purposes. Therefore, all conditionally offered positions will be subject to the following:

• Negative alcohol and drug screen
• Meet requirements of Public Law 101-630
• Obtain or possess a valid driver’s license for either the state of Nevada or California within 30 days
• Must be insurable under the Washoe Tribe’s driving policy