What are the responsibilities and job description for the Part time Student Advisor position at Washtenaw Community College?
Washtenaw Community College (WCC) is seeking Part time Student Advisors. Needs may become available prior to or during each semester. Upon successful submission of your application, resume, and transcripts, you will be considered for opportunities on a per academic year basis.
Tuition waivers are available upon hire for 3 credit hours per semester at WCC. You must be employed for the entire semester. Outstanding opportunity to be a part of a diverse, engaged, and student-centered community. Washtenaw Community College (WCC) strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Position Summary:
The Part time Student Advisor – General shall provide academic services including academic advising, facilitating registration, supporting the Advising and Coaching department and activities for WCC students. This position is part time and is not guaranteed to lead to a full-time position.
Essential Job Duties and Responsibilities:
Hours/Schedule: This is a part-time position accountable for 20 hours per week with a mix of day, night and weekend hours.
Work Environment: Combination of remote and on campus—the successful candidate must have internet access and the appropriate technologies needed to successfully perform all duties of the position and meet expectations and deadlines. This is subject to change based on college operations.
Tuition waivers are available upon hire for 3 credit hours per semester at WCC. You must be employed for the entire semester. Outstanding opportunity to be a part of a diverse, engaged, and student-centered community. Washtenaw Community College (WCC) strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Position Summary:
The Part time Student Advisor – General shall provide academic services including academic advising, facilitating registration, supporting the Advising and Coaching department and activities for WCC students. This position is part time and is not guaranteed to lead to a full-time position.
Essential Job Duties and Responsibilities:
- Advise and document, using various modes of communication (see technology minimum qualifications), student interactions concerning degree and career requirements, course selection, academic status and class expectations in support of student goals and academic program requirements.
- Primarily serve students via drop-in advising.
- Inform students of academic policies and procedures.
- Responsible for the advising email inbox, monitor advising portal, process program changes and override requests.
- Provide advising assistance in triage process of students via phone and Zoom as well as monitor the advising chat queue.
- Review and respond to the Help Desk After Hours callback list for advising.
- Assist with registration process for students.
- Develop and maintain a cooperative relationship with other Student Services staff and the instructional faculty to facilitate information exchange.
- Provide point of contact support for guest, non-degree seeking and dual-enrolled students.
- Refer students to Licensed Professional Counselors for career assessment, personal counseling, and/or health issues as well as refer students to their assigned advisors as needed.
- Other duties as assigned.
Hours/Schedule: This is a part-time position accountable for 20 hours per week with a mix of day, night and weekend hours.
Work Environment: Combination of remote and on campus—the successful candidate must have internet access and the appropriate technologies needed to successfully perform all duties of the position and meet expectations and deadlines. This is subject to change based on college operations.
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
- Bachelor’s degree required in a relevant field.
- Equivalent of minimum of two (2) years of full-time work experience at the college level, with a preference at the community college level.
- Demonstrated successful advising or other supportive experience at the college level, with a preference at community college level.
- Ability to work a flexible schedule as needed to accommodate day, evening, weekend and distance/online students. Regular schedule will vary based on office and student need and will include Saturday hours.
- Ability to use technology: Online tools such as email, on-line chat, learning management systems, customer relationship systems, Zoom and real-time on-line advising.
- Knowledge of degree audits and student information systems.
- Ability to work with a diverse student population and staff as an Instruction and Student Affairs area team member.
- Ability to demonstrate sound judgment, respond to unusual circumstances and appropriately handle confidential materials and matters.
- Strong interpersonal and writing skills to deal effectively with various college and community publics.
Preferred Qualifications:
Additional Preferred Qualifications:
- Master’s degree in Higher Education/Student Affairs, Education, Human Services, Social Work or other related human service field.
Posting Date:
08/04/2022
Closing Date:
Open Until Filled
Yes
Special Instructions to Applicants:
Please complete all sections of the application and submit required documents.
Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve our diverse community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating an inclusive, welcoming environment.
Washtenaw Community College is an Affirmative Action/Equal Opportunity Employer.
Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve our diverse community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating an inclusive, welcoming environment.
Washtenaw Community College is an Affirmative Action/Equal Opportunity Employer.
Salary/Hourly Rate:
$22.41
Salary Comments:
Salary : $22 - $0
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