What are the responsibilities and job description for the Automotive Service Advisor position at Wastler Auto Service Tire Pros?
Company OverviewAt Wastler Auto Service and Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.
Benefits and Perks
Benefits and Perks
- Excellent Training and Development
- Competitive Compensation
- Friendly Work Environment
- Top Tier Benefits
- Open store
- Promptly meet and greet customers with a warm demeanor
- Determine the nature of customer concerns and needs
- Create Repair Order accurately describing detailed service to be performed
- Review Digital Vehicle Inspection completed by technician and creates an accurate estimate for presentation to customer
- Present estimate for repairs and maintenance needed by vehicle to the customer
- Order parts needed to complete repair and or maintenance and communicate approval to technicians
- Review completed repairs or services performed with customers and collects payment
- Maintain cleanliness of showroom and re-stock display as needed
- Perform daily cash/sales procedures at close of business day
- Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
- Close store
- High School graduate or comparable vocational training
- Knowledge of computerized sales and marketing software
- Knowledge of auto/truck tire, lubrication and maintenance issues
- Experience using NAPA TRACS, Prodemand, Real Time Labor Guide and vehicle service manuals to research and build the estimate accurately
- Preferred Experience:
- 2 years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
- 3 years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
- Experience as a vehicle mechanic or lubrication technician
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.