Receptionist

Company Background
Watkins Concrete Block Company, a NEBCO Company, provides building materials to the construction industry.  Watkins manufactures concrete block and retaining wall in a variety of shapes, sizes and colors in our automated block plant.  Watkins also provides brick, stone, and other concrete-related building materials to the residential and commercial markets.  

The secret to a business’ longevity is really no secret at all: produce top-quality product, offer unparalleled customer service and evolve with changing times. Watkins continues to put these concepts into practice, and as a result, Watkins has provided Omaha’s commercial and residential builders with building supplies for over 80 years.   For more information about Watkins, visit www.watkinsconcreteblock.com.   

NEBCO, Inc.

NEBCO, Inc. and affiliated companies began as Abel Construction Company in 1908 in Lincoln, NE.  Today, operations span the state of Nebraska and supply the construction industry with the materials needed to construct buildings, streets and highways.  NEBCO’s products and services include construction, real estate, and recreation.  For more information about the company visit www.nebcoinc.com.

Position Summary
This role provides receptionist and office duties in support of business operations, including compiling and maintaining employee payroll records. This position requires Saturday hours. Must abide by Company Safety Program and Policies, while performing duties safely. Consistent and reliable attendance is required.

Essential Duties & Responsibilities include, but are not limited to, the following:

Provide exceptional customer service by following company sales strategy and demonstrating company values to customers and co-workers.

Operates a multiline telephone system to answer incoming telephone calls, determine purpose of calls and direct calls to appropriate personnel or department. Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable for calls or customer visits.

Acknowledges and welcomes on-site visitors, determine nature of business and announce or direct visitors to appropriate personnel or department.

Develops a general knowledge of company products and services to directly answer basic questions and to best pair customer and vendor inquiries with the appropriate personnel or department.

Reviews time sheets from Track-It system for all Watkins hourly employees on a weekly basis. Enter payroll data into Lawson, run edit, and submit to Office Manager for approval. Approved summary sheets are forwarded to Payroll by designated time weekly. Collect monthly hourly time sheets and salary vacation calendars for monthly processing and submit to Office Manager for approval.

Originates and maintains attendance records for all employees; record absences, vacations, and safety/wellness days from daily time sheets from Track-It system.

Utilizes OnBase to scan, process and store Lawson tickets and Credits into the database. Assist in research for missing orders and invoices.

Monitors the company employee tracking system and update as appropriate.

Handles and sorts daily incoming and outgoing mail. Distribute packages to appropriate personnel.

Assists in creating memos, correspondence, reports, and other documents for business personnel when necessary.

Assists Plant Superintendent and General Manager with production forms and documents, labels, data collection, QC reports and other administrative tasks as needed.

Performs other clerical duties as needed, such as filing, photocopying, collating, and maintaining the copy machine.

Other duties as assigned.

Education and Experience

• High School Diploma or General Education Degree (GED); and 
• 1 year related experience; or
• An equivalent combination of education, training, and experience. 

Certificates, Licenses, Registrations

• None

Skills and Abilities

• Experience with Microsoft Office programs, including Excel and Word.
• 10 key calculator skills.
• Must understand the confining requirements of the receptionist duties.
• Spanish speaking skills are helpful but not necessary.

Benefits Include

• Retirement Plans
• PAID Holidays
• Insurance Benefits
• Wellness Program - with the opportunity to earn five additional days off
• PAID Time Off
• On the Job Training

Condition of Employment
Candidate is required to meet the above qualifications, task frequency and PPE requirements. Approval of pre-employment reference & background checks, and post offer drug/alcohol testing with fit for employment screening (if required) are conditions of employment.