Business Administrator

Job Title: Dental Business Administrator
Location: Wave Dental Specialists
Job Type: Full-Time

About Us:
Wave Dental Specialists is a forward-thinking, patient-focused dental practice committed to delivering exceptional dental care. Our goal is to create a welcoming, professional environment where both our patients and team members feel valued. We are looking for a skilled, organized, and dynamic Dental Business Administrator to join our growing team and help manage the day-to-day operations of our practice.

Position Overview:
As a Dental Business Administrator at Wave Dental Specialists, you will play a key role in ensuring the smooth and efficient operation of our practice. You will oversee business operations, manage patient flow, maintain financial records, and ensure the highest level of customer service. The ideal candidate will have excellent organizational skills, a strong understanding of dental office operations, and the ability to work collaboratively with a team of professionals.

Key Responsibilities:

• Office Management: Oversee daily operations of the dental office, including scheduling, patient flow, and inventory management.
• Financial Management: Handle billing, insurance verification, patient payments, and bookkeeping tasks. Maintain accurate financial records and assist with budgeting.
• Team Support: Support the dental team by managing human resources tasks such as recruitment, training, and scheduling. Ensure the office runs smoothly and efficiently.
• Patient Communication: Serve as a point of contact for patient inquiries, including appointment scheduling, billing questions, and general concerns. Ensure a high level of customer service.
• Compliance & Regulations: Ensure that the practice adheres to dental regulations, safety protocols, and privacy policies (HIPAA compliance).
• Marketing & Growth: Assist with marketing efforts to promote the practice, including social media management, community outreach, and patient retention strategies.

Qualifications:

• Proven experience in dental office management or healthcare administration (minimum of 2 years preferred).
• Knowledge of dental office software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus.
• Strong understanding of dental insurance processes and billing procedures.
• Exceptional organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving abilities and a proactive mindset.
• A friendly and approachable demeanor with a focus on customer service.

Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional growth and continuing education.
• A supportive and dynamic work environment.

How to Apply:
If you are passionate about dentistry and business administration and want to be part of a dedicated team at Wave Dental Professionals, we would love to hear from you! Please submit your resume and a cover letter detailing your experience and why you would be a great fit for the position.

Wave Dental Professionals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Education and Training

• 3 years of dental business office experience REQUIRED
• High school diploma or equivalent.
• Management or supervisory experience preferred.
• Knowledge of dental terminology.
• Knowledge of dental office procedures.
• Knowledge of accounting and administrative principles and procedures.
• Knowledge of a dental practice management software preferred.
• Knowledge of MS Office.

FLSA Status: Hourly, Non-Exempt

Reports to: Operations Manager

Education and Training

• 3 years of dental business office experience required.
• High school diploma or equivalent.
• Management or supervisory experience preferred.
• Knowledge of dental terminology.
• Knowledge of dental office procedures.
• Knowledge of accounting and administrative principles and procedures.
• Knowledge of a dental practice management software preferred.
• Knowledge of MS Office.

FLSA Status: Hourly, Non-Exempt

Reports to: Operations Manager