What are the responsibilities and job description for the Center Manager position at Wax Center Partners?
Description
Do you want to work with an exceptional team who helps their clients look and feel fabulous?
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?
Do you have a passion for Leadership? Are you looking to put your love of the beauty industry and your talent for sales to good use?
If this sounds like you, WE’VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY!
We are a fast-paced professional salon service committed to providing our guests with a first-class waxing experience.
As a full-time Center Manager at Wax Center Partners/European Wax Center, you will use your expertise to ensure every moment is an opportunity for confidence! You will have the opportunity to develop, inspire, and motivate a team of Guest Service Associates and Wax Specialists to achieve their personal best. Our ideal candidate is passionate about details and lives the culture and brand promise that makes European Wax Center and Wax Center Partner unique.
In this role you will:
- Set and achieve daily/monthly/annual goals for the center and the associates
- Supervise, motivate, inspire, and coach associates in achieving their professional best
- Celebrate positive associate performance and identify opportunities for improvements
- Manage the guest experience and any issues that arise in a timely solution driven manner
- Analyze business trends to schedule staff and manage time off requests accordingly
- Interview, hire, and train new associates as needed
- Own and be accountable for creating a positive work environment that increases productivity and reduces turnover
- Grow and encourage WCP culture within the center
- Provide an exceptional associate and guest experience
With your help, we’ll give our guests a reason to Walk In, and Strut Out.
Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry!
www.waxcenterpartners.com
What is it like being part of European Wax Center?
- We Care About Each Other
- We Do The Right Thing
- We Delight Our Guests
- We Have Fun While Being Awesome
What’s In It For You:
- 401(k) Retirement Savings Plan
- Medical, Dental, Vision, and Disability Insurance
- Paid Time Off
- Discounts on waxing services and retail products
- Free waxing during Wax Associate Training
- Advancement opportunities for those wanting to further their development within the organization.
Requirements
WHAT WE ARE LOOKING FOR:
- 1 to 3 years of retail management experience, preferably with relevant industry experience.
- Flexible work schedule, including morning, evening, and weekends; Able to work 40 hours a work week
- Demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing effective team members.
- Highly resourceful, flexible, and able to solve problems promptly.
- Ability to build and maintain relationships with associates and business landscape knowledge.
- Excellent organizational and time management skills.
- Experience coaching, developing, and motivating those around you.
- Demonstrated ability to develop and lead a team that drives results.
- Ability to communicate effectively across multiple platforms at all levels.
- Strong customer service orientation and an obsession with creating the ultimate Team Member and guest experience.
- Proficient in Microsoft Office suite.