What are the responsibilities and job description for the Studio Coordinator position at Waxing The City of West Texas?
We are seeking an individual who thrives in a collaborative, fun, and busy environment. This person is a team player who will be able to confidently promote our services and products, is self-motivated, and remains curious and ready to learn about the latest and greatest in the beauty industry.
Essential Functions
Greeting and checking in customers when they arrive at the studio. Assist with client inquiries, educate clients about our service offerings, product selection, and our membership program. Additionally, this position will manage the schedule and provide creative solutions to problems helping maximize the client experience and provide support to the service providers.
Additional Functions
- Coverage of shifts on short notice/emergencies (sickness, etc.).
- Customer contacts and rescheduling if needed.
- Participate in defined community outreach requirements.
The Studio Coordinator reports directly to the Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards for internal and external customers.
Minimum Qualifications
Required
- The ability to demonstrate customer experience skills
- Effective communication skills including, but not limited to, initiating and managing client conversations
- Able to demonstrate problem-solving skills
- Willingness to collaborate with team members
- Exceptional Customer Service
- Ability to juggle multiple tasks simultaneously
- Detail-oriented
- Experience in salon/beauty environment or retail sales
- Competitive salary
- Plus Commission structure
- Flexible schedule
- Employee discounts
- Free uniforms
- Great company culture
- Opportunity for advancement
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.
