What are the responsibilities and job description for the Housekeeping Supervisor position at Wayfinder Hotel Newport?
- a boutique hotel created by a group of local chefs, bartenders, artists, designers, and entrepreneurs who are proud to call Newport, RI home. A shared passion project, we’ve banded together to create a fresh take on the traditional Newport hotel experience. Wayfinder Newport boasts 187 rooms with 30 deluxe suites, a restaurant, and 2600 sq ft of event space. At Wayfinder Newport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable guest experiences. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Wayfinder Newport can mean for you! Join our team of amazing individuals to help us lead the Newport Hospitality industry with the much-anticipated reopening of this property.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Coordinates the day’s work flow and distribution of duties
- Inspect guest rooms following highest quality standards.
- Hold department employees accountable for the highest quality standards.
- Supervise and train staff to ensure that standards of cleanliness are maintained.
- Assists with performing inventory of linen and supplies.
- Assists in completion of performance evaluations.
- Uses judgment and experience to distribute work, assign rooms and duties to staff
- Coordinate activities with Front Desk Supervisor and staff.
- Reports maintenance needs accordingly
- Ensures employees are using/handling cleaning chemicals safely.
- Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management