What are the responsibilities and job description for the Billing Lead position at Wayne Pipe & Supply Inc?
Position Overview
We are seeking a detail-oriented and organized Billing Lead to oversee and manage various billing processes within our company. The ideal candidate will be responsible for ensuring the accuracy and timeliness of all billing activities, including handling consolidated billing, project billings, freight tracking, and more. The Billing Lead will collaborate with multiple departments and act as a point of contact for various branches to facilitate smooth billing operations.
Essential Job Functions
Consolidated Billing
- Oversee the preparation and consolidation of consolidated billing, ensuring accuracy and compliance with company guidelines and customer agreements.
Closing Out RMAs (Return Merchandise Authorizations)
- Ensure that RMAs are closed out in a timely and accurate manner. Investigate any discrepancies and verify that they are resolved according to policy.
Tracking Sales and Freight Losses
- Monitor and track sales and freight losses, identifying areas for improvement and reporting trends to management.
- Work closely with logistics and sales teams to address issues and minimize losses.
Organizing and Tracking Project Billings
- Manage and track all project billings, ensuring they align with sales orders, contracts, and delivery schedules.
- Collaborate with project managers and sales teams to ensure accurate and timely invoicing.
Managing Freight for Billing Purposes
- Handle freight-related billing tasks, including pulling freight bills and matching them up with sales orders for special projects.
- Ensure that freight costs are accurately accounted for in customer invoices.
Pulling PODs (Proof of Delivery) for Project Billings
- Retrieve and manage Proof of Delivery (POD) documentation for project billings to ensure that invoices are substantiated by the appropriate delivery confirmations.
Managing and Tracking Trial Orders
- Track and manage trial orders, ensuring that billing is handled accurately and timely once the trial period concludes.
Point of Contact for Branches
- Serve as the main point of contact for various company branches regarding billing inquiries, updates, and clarification.
- Coordinate with these branches to ensure smooth communication and resolve any billing-related issues promptly.
Requirements/Skills/Abilities
Proven experience in billing, accounting, or finance, preferably in a similar industry.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and priorities with precision.
Proficiency with billing software and Microsoft Office Suite (Excel, Word, etc.).
Excellent communication skills and the ability to work collaboratively with various departments and branches.
Knowledge of billing processes, RMA handling, freight tracking, and project-based billing is a plus.
Work Environment
This position requires regular interaction with various departments and branches. The ideal candidate must be able to work independently and proactively while ensuring that all billing processes are completed accurately and on time.
Compensation
Competitive salary and benefits package based on experience.