Youth and Family Support Worker

Youth & Family Support Worker Job Posting OverviewTo provide in-home and community-based support services to children, young adults, and families both individually and as part of a team to support them in achieving their desired level of functioning. Minimum Requirements Minimum Education: High School degreeMinimum Work Experience: At least 5 years experience of direct experience working with children, young adults, and families—specifically those with Serious Emotional Disturbance.Licensure: N/ACertification: N/APerform Supervisory Duties: NoDriver’s license, reliable automobile and clean driving record also required.Job Description/TasksClinical: Provide direct in-home services to children and families referred by DCF, DMH, or insurance. Work as part of a team with the child, parents, and other providers. Have minimum required contact with client(s) according to program specifications. Provide crisis intervention services as needed and as required by position. Provide culturally informed therapeutic interventions to children, young adults, and their families, that promote skill building in the life domains of: social functioning, symptom management, coping skills and activities of daily living.Care Coordination: Collaborate with all members of the team to ensure continuity in treatment, services, and messages delivered. Share resources with the team and with client as learned/needed. Be able to prove transportation for clients to care plan meetings, DMH meetings, and other meetings as applicable. Provide both "soft" services (mentoring, counseling, skill-building) with identified clients as well as "hard" services including transportation, referrals, accessing concrete services such as furniture, food, etc. Engage in regular case consultation and care coordination activities with referral sources and other providers. Provide advocacy and attend meetings with collaterals as requested by the youth and/or family.Administrative: Document all contacts with client and regarding client in client record. Manage caseload to meet productivity requirements.Competencies/TraitsDemonstrates high quality customer service (i.e. ability to connect with others, approachability, being respectful to others).Demonstrates an ability to multitaskDemonstrates ability to meet deadlinesDemonstrates belief in the Agency mission and valuesDemonstrates knowledge of behavioral health services and systemsDemonstrates knowledge of DMH and DCF resources, special education law and services, and other social service resources and how to access themDemonstrates sense of commitment to the work (i.e. willingness to do "whatever it takes" to assist the youth and/ or family within Agency policy)Demonstrates problem-solving & analytical skills (i.e. able to identify root cause of problems & provide effective solutions)Demonstrates ability to exercise discretion with confidential informationDemonstrates ability to understand boundaries with both clients and staff.Demonstrates ability to understand boundaries with both clients and staff.Starting Salary:$20/HourSalary for this position ranges from the “base” rate of pay (as listed above)—for someone with the minimum required credentials.Adjustments up from the base rate of pay could include such factors as years of related experience externally, educational background, years at another position within Wayside, needed language fluency, and/or particular areas of expertise.

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