What are the responsibilities and job description for the Service Writer Job at WCTractor in Brenham position at WCTractor?
Job Details
Level
Experienced
Job Location
Brenham Kubota - Brenham, TX
Position Type
Full Time
Education Level
High School
Travel Percentage
Negligible
Job Shift
Day
Job Category
Customer Service
Service Writer Job Description
Join Our Team at WCTractor as a Service Writer at our Brenham Kubota Location!
Overview
Are you passionate about providing exceptional customer service and interested in the equipment dealership industry? WCTractor, an established and respected equipment dealership with 13 locations across Texas, is looking for a dedicated Service Writer to join our dynamic team at our Brenham Kubota location.
At WCTractor, you will work alongside industry leaders who uphold our reputation for excellence. We offer a competitive salary structure and a comprehensive benefits package that includes medical, dental, vision, prescription, supplemental, and life insurance, a 401(k) plan, paid time off, and more.
Service Writer Responsibilities
As a Service Writer with WCTractor, you will act as the crucial link between our service department and our valued customers. Ideal candidates will possess excellent customer service and communication skills.
Key Responsibilities Include, But Are Not Limited To
Service Writer Qualifications
To be successful in this role, candidates should meet the following minimum requirements:
WCTractor's mission is to be the best in the eyes of our customers, employees, community, and industry, and to reflect honesty, integrity, and Christian standards and values in all we do.
Washington County Tractor, Inc. began as a Ford tractor dealership in 9. Until 2002, it existed as a single location in Brenham, Texas. From 2002-2013, five additional locations were added, and from 2015-2018, three more locations joined the group. We have continued to grow and now operate 13 locations across Texas: Brenham (2), Sealy (2), Dayton, Navasota, Normangee, Bryan, Waco, Temple, Jasper, Nacogdoches, and Lufkin. Local active family ownership has been instrumental in the company's ongoing efforts to make its mission statement a reality every day.
Apply Today!
Join WCTractor and become part of a team dedicated to excellence and integrity. If you meet the qualifications and are ready to take on this exciting role, we encourage you to apply now.
Level
Experienced
Job Location
Brenham Kubota - Brenham, TX
Position Type
Full Time
Education Level
High School
Travel Percentage
Negligible
Job Shift
Day
Job Category
Customer Service
Service Writer Job Description
Join Our Team at WCTractor as a Service Writer at our Brenham Kubota Location!
Overview
Are you passionate about providing exceptional customer service and interested in the equipment dealership industry? WCTractor, an established and respected equipment dealership with 13 locations across Texas, is looking for a dedicated Service Writer to join our dynamic team at our Brenham Kubota location.
At WCTractor, you will work alongside industry leaders who uphold our reputation for excellence. We offer a competitive salary structure and a comprehensive benefits package that includes medical, dental, vision, prescription, supplemental, and life insurance, a 401(k) plan, paid time off, and more.
Service Writer Responsibilities
As a Service Writer with WCTractor, you will act as the crucial link between our service department and our valued customers. Ideal candidates will possess excellent customer service and communication skills.
Key Responsibilities Include, But Are Not Limited To
- Developing strong customer relationships through effective management of service delivery.
- Creating cost estimates, logging needed parts, scheduling repairs, and assigning the most appropriate Service Technician.
- Communicating all necessary information regarding costs, parts, work, and Technicians to customers and management.
- Discussing customer requirements and relaying those requirements to Service Technicians.
- Maintaining accurate customer and equipment records.
- Checking warranties and insurance coverage.
- Monitoring customer records and providing status updates to customers and the service team.
- Scheduling regular maintenance and future repairs, and calling customers to arrange appointments.
Service Writer Qualifications
To be successful in this role, candidates should meet the following minimum requirements:
- High school diploma or equivalent.
- Previous related work experience and product knowledge preferred.
- Computer literacy and proficiency with basic software applications.
- Excellent communication and customer service skills.
- Strong record-keeping skills.
- Ability to understand and convey technical issues from customers' non-technical descriptions to the service team.
- Competitive Salary: We offer a competitive salary structure to ensure you are rewarded for your hard work and dedication.
- Comprehensive Benefits: Our benefits package includes medical, dental, vision, prescription, supplemental, and life insurance, as well as a 401(k) plan and paid time off.
- Professional Growth: Opportunity to work alongside industry leaders and gain valuable experience in the equipment dealership industry.
- Positive Work Environment: We value honesty, integrity, and Christian standards and values in all we do, creating a supportive and inclusive work culture.
WCTractor's mission is to be the best in the eyes of our customers, employees, community, and industry, and to reflect honesty, integrity, and Christian standards and values in all we do.
Washington County Tractor, Inc. began as a Ford tractor dealership in 9. Until 2002, it existed as a single location in Brenham, Texas. From 2002-2013, five additional locations were added, and from 2015-2018, three more locations joined the group. We have continued to grow and now operate 13 locations across Texas: Brenham (2), Sealy (2), Dayton, Navasota, Normangee, Bryan, Waco, Temple, Jasper, Nacogdoches, and Lufkin. Local active family ownership has been instrumental in the company's ongoing efforts to make its mission statement a reality every day.
Apply Today!
Join WCTractor and become part of a team dedicated to excellence and integrity. If you meet the qualifications and are ready to take on this exciting role, we encourage you to apply now.
Service Technician
WCTractor -
Sealy, TX
