What are the responsibilities and job description for the Client Service Associate position at Wealth Enhancement Group?
About Wealth Enhancement Group
Wealth Enhancement Group ($30.2B assets under management) is a Greater Minneapolis-based independent wealth management firm offering comprehensive and customized financial planning and investment management services. Founded in 1997, Wealth Enhancement Group serves clients nationwide and continues to expand into new regions each year. Wealth Enhancement Group specializes in providing retail clients with the team-based expertise and resources they need to simplify their financial life.
Our purpose and mission is to work together to improve our clients lives by seeking to provide them the best possible financial advice. We are firm believers in the meaning behind teamwork. We share perspectives and explore every point of view, because the best ideas are born from collaboration. We constantly push ourselves and each other. We strive to be much more than your typical financial services firm. We strive to be the best.
Our Madison, WI office is looking for a financial services professional to serve as the liaison between the client and the Financial Advisors (FA). You will work on a team with three other Client Service Associates and support all aspects of the client experience, including financial paperwork and financial account review preparation.
Key Functions
- Serve the client by setting up accounts and insuring their funds transfer from surrendering company
- Respond to and resolve client requests; complete necessary financial paperwork to execute trades, change beneficiaries, establish trusts, etc.
- Research and complete any outstanding issues related to the Broker/Dealer or Operations
- Gather data and prepare summary reports for the use in client reviews; compile the review documents for the Advisor.
- Learn Company product suitability guidelines, financial operational processes and financial sales processes
Education/Certification Requirements
- 3 years of financial administration and customer service related experience
- Strong interpersonal skills required to develop team and client relationships
- Professional presence and communication skills
- Strong attention to detail and process
OSHA Requirement
This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, ability to use the telephone and computer systems.
IND123