FT Shelter House Manager

Position Title: House Manager

Position Description: Provides daytime, overnight and weekend staffing, oversight, and security of the Transitional Shelter Facility for Veterans

Position Type: Full-time, Non-exempt, Hourly, Benefit Eligible

Hours: Weekdays, Holidays

Shift(s): Specific Shift Hours are Wednesday through Sunday, 3 pm to 11 pm.

Salary Range: starting at $16.50, based on experience

Reports to: Operations Supervisor

Works with: On-call staff; All staff; Residents; Public

Oversees: Resident Veterans in the facility

Basic Function: Provide staff coverage of the facility during and after regular business hours including overnights, weekends, and holidays.

Principal Duties & Accountabilities:

• Maintains confidentiality of all residents
• Maintains front desk and reception coverage including phone coverage
• Assist residents, the public, and volunteers as needed including hosting KP Duty Volunteers
• Assist with meal preparation, food distribution, and kitchen clean-up as needed
• Monitors and documents resident traffic in and out of the facility and ensures all rules, regulations, and Code of Conduct are maintained and enforced with residents and the public
• Intervenes when necessary when resident issues arise and provides detailed documentation of incidents for staff on the next shift and for the supervisor
• Documents incidents as instructed
• Provides and documents regular security checks and walk-throughs of the property
• Conducts light cleaning and janitorial activities as required to maintain a safe, secure, and available facility
• Participates in all appropriate staff, supervision, and training meetings
• Collects data as directed and required by funders and the agency
• Assist with resident intake and discharge as needed
• Completes all training and attends staff meetings as required
• Other duties as assigned by Operations Director, Housing Program Director, and other Senior Management

Minimum Qualifications:

• High School Diploma or equivalent
• Must be 21 years of age or older
• Reliable / Dependable
• Typing and data entry experience
• Familiarity with Microsoft Office products
• Excellent oral and written communication skills
• Clean background check and drug screen
• Friendly customer service skills

Desired Qualifications:

• Honorable Veteran status
• Experience working with homeless people
• Experience working in a residential facility Mental health/human services experience
• Experience working with Veterans
• Bachelor’s Degree

Benefits:

• Dental Insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Salary : $17