What are the responsibilities and job description for the Bilingual Receptionist position at Weldon Law Group?
Our fast-paced Immigration Law Firm in Jacksonville is growing, and we are looking to hire an experienced full-time Receptionist. We are looking for a high-energy and friendly person to greet and take wonderful care of clients! This is a busy work environment; you should expect that your day will be full of activities such as answering the phone, receiving and sorting mail, filing, and assisting other team members to provide a high standard of services to clients.
The ideal candidate should be fluent in both Spanish and English and be eager to provide a high level of customer service with a smile. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!
$15 - $20 hourly
Responsibilities:- Act as a point of contact for complaints or questions from customers and respond in a timely manner
- Plan office events and schedule arrangements for travel if necessary
- Connect with our customer base and raise brand visibility by coordinating community events
- Answering Phones and directing calls to the appropriate attorney and/or staff member
- Greeting clients and ensuring that they are receiving top-notch customer service
- Making copies
- Ordering supplies
- Light calendaring functions
- Collecting and scanning mail
- Tracking daily/weekly/monthly client goals of the firm
- Updating Client Welcome Packets
- Scheduling seminars and other firm marketing engagements
- High school diploma or GED required
- History of being deadline-driven and extremely organized
- Enjoys talking with customers and can communicate through verbal and written channels
- Customer service, bookkeeping, or administrative experience is preferred
- Navigates computer programs with ease to provide a quick front-desk experience for customers
- Bilingual in English and Spanish
- Proficiency in Microsoft Window
- Proficiency in PowerPoint and Excel
- Must be able to provide general daily/weekly/monthly reports
- Self-motivated and detail-oriented
- Superb communication skills–both written and verbal
Our Founding and Managing Attorney is a business-driven professional who is passionate about helping good people make their home in the greatest country in the world! We offer excellent benefits and believe in a culture of work/life balance with professional development.
Salary : $15 - $20