Intelligent Automation - Senior Business Execution Consultant

About this role:

Wells Fargo is seeking a Senior Business Execution Consultant

with the Commercial Banking Process Automation team as part of Commercial Bank. Learn more about the career areas and business divisions at www.wellsfargo.com

In this role, you will:

• Act as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.
• Provide technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
• Work with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepare specifications for system changes. 
• Recommend and initiate systems testing. 
• Act as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies.
• Conduct regular and ongoing meetings with Business Process owners, control executives, Operational risk, and Business Owner Leadership to review ongoing Robotic Process Automation (RPA) execution performance.
• Assist and enhance Intelligent Automation success framework.
• Assist and enhance success parameters and KPIs for success/health of automations deployed in production.
• Support collection Business Partner feedback.
• Help transition the process owners from delivery to usage of BOT’s production.
• Collate, Analyze and Present Intelligent automation execution performance to Automation Leadership.
• Conduct business process review and discovery to enhance / improve automation coverage as well as automation accuracy.
• Focus on creating Awareness / understanding of Automation benefits / scope / outcomes, help in setting up the correct expectations.
• Present to executive management on business performance and recommends strategies to implement changes and improvements.
• Analyze effectiveness of ongoing automation change management.
• Do more with less, Leverage reusability & extend to additional automation and expansion of transaction volumes.
• Partner with various groups to enhance and report production metrics. Engage with business to make actionable insights from the operational reports.
• Aid in ensuring compliance requirements into production
• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications, US:

• 4 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3 years in an Automation team environment as developer, solutioning consultant, or process designer for user stories
• KTA Certified
• Experience analyzing metrics and articulate data trends both visually and verbally.
• Experience in an Agile workspace with strong understanding of Agile methodologies.
• JIRA Experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to analyze metrics and articulate data trends both visually and verbally.

Job Expectations:

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.