Senior Business Execution Consultant

About this role:

Wells Fargo is seeking a Senior Business Execution Consultant who will be part of the Home Lending Originations Product team within the Home Lending Sales and Retail Transformation Group. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Be part of the Home Lending Originations Product Team – Credit Guidelines Desk team, effectively providing macro credit and collateral policy and guidelines interpretation across all product sets including Agency, Government and Non-Agency prior to a loan application being made.  This individual would provide support to sales managers seeking clarification or interpretation to an existing credit or collateral guideline in One Right Answer, a recently communicated credit or collateral policy/guideline change, or product/program terms and guidelines. 
• Provide adequate Home Lending Credit Guidelines Desk mailbox coverage ensuring the tracking system remains operational and up to date with the latest responses and all inquiries/pipeline are successfully satisfied within agreed upon service level agreements.
• Provide updates to stakeholders on progress of any changes to the Credit Guidelines Desk process and escalate risks and issues as appropriate. Work independently to make recommendations for Credit Guidelines Desk efficiencies and enhancements.
• Maintain the tracking repository for responses which includes using an easily identifiable topic. 
• Research moderately complex inquiries that require analytical skills, basic knowledge of the Home Lending strategy and strong understanding of the credit and collateral policies and guidelines.
• Build and maintain trusting relationships with branch managers and sales supervisors.
• Maintain strong collaboration and partnership with Legal, Risk, Control and Compliance.
• Understand and ensure adherence to the Credit Guidelines Desk process, policies and procedures.
• Continue to spotlight pain points or gaps in the process and collaborate with the team lead to update the process when needed. 

Required Qualifications:

• 4 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Mortgage operations experience.
• Knowledge of Home Lending products, programs, and policy
• Strong credit underwriting skills
• Exceptional verbal and written communication skills.
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
• Experience in problem analysis, solution implementation, and change management.

Job Expectations:

• This position is not eligible for Visa sponsorship.
• This position requires compliance with all mortgages regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
• This position offers a hybrid work schedule.
• Required locations listed below. Relocation assistance is not available for this position.
• Willingness to work on-site at stated location on the job opening.

Posting Locations:

• 800 S Jordan Creek Pkwy, West Des Moines, IA
• 600 S 4th St, Minneapolis, MN
• 1525 W WT Harris Blvd Charlotte, NC
• 4101 Wiseman Blvd Bldg. 203, San Antonio, TX
• 11601 N Black Canyon Hwy, Phoenix, AZ
• 2850 S Price Rd. Chandler, AZ
• 250 E John Carpenter Frwy, Irving, TX

This role will be part of the Home Lending Originations Product Team – Credit Guideline Desk team, effectively providing macro credit and collateral policy and guidelines interpretation across all product sets including Agency, Government and Portfolio prior to a loan application being made.  This individual would provide support to sales managers seeking clarification or interpretation to an existing credit or collateral guideline in One Right Answer, a recently communicated credit or collateral policy/guideline change, or product/program terms and guidelines. 

Additional responsibilities include but are not limited to attending existing partner meetings and forums to socialize various topics and share upcoming changes, utilizing Sales brief agendas to socialize various topics, and identifying emerging trends and topics for potential user educational/training and clarification campaigns.  This role will adhere to established procedures and protocols in support of business goals and priorities. 

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.