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Retail Clinic Medication Assistance Coordinator

Wellstar Health System
Augusta, GA Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the Retail Clinic Medication Assistance Coordinator position at Wellstar Health System?

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary

The Medication Assistance Coordinator serves as the hub for prior authorizations, patient assistance programs, co-pay assistance program, foundation programs, and additional programs allowing patients to access medications associated with key service lines within the medical center as well as health system clinics. This position is responsible for providing front line, direct contact with patients, families, providers, nurses, social workers and pharmacies. The Medication Assistance Coordinator performs all the essential functions of the Pharmacy Technician.

Core Responsibilities And Essential Functions

Screens, processes and completes prior authorization, patient assistance, co-pay assistance, foundation assistance and other medication programs. Follows up with patients and providers on refill and reauthorizations as required by payers or assistance programs. Processes prescriptions through AU Health IT platforms in an accurate manner. Coordinates shipping and delivery activities associated with common carrier and courier services to assure accurate and timely medication delivery. Cross trains to provide staffing as a Pharmacy Technician. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education

  • High School Diploma General or GED General

or Bachelors General-Preferred

Required Minimum License(s) And Certification(s)

All certifications are required upon hire unless otherwise stated.

  • CPHT - Cert Pharmacy Tech
  • PHT - Registered Pharmacy Tech

Additional License(s) And Certification(s)

Required Minimum Experience:

Minimum 2 years pharmacy as a technician Required or Minimum 3 years Medication assistance or similar role in a physician's office, medical center or pharmacy Preferred and

Required Minimum Skills

Strong communication Organization Prioritization Time management Integrity Microsoft office Medical terminology Experience with prior authorizations, patient assistance programs, co-pay assistance programs and foundation programs Experience with insurance, claim adjudication, and claim appeals Experience with Pioneer & Cerner

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
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