What are the responsibilities and job description for the Service Business Development Coordinator position at Werner Auto Team?
Job Opportunity: Customer Service Representative
Location:
City Kia of Greater Orlando
Are you ready to join an exciting team in a brand-new state-of-the-art facility? City Kia of Greater Orlando is looking for Customer Service Representatives to be a part of our growing family. We offer a generous sign-on bonus of up to $2,500 for qualified applicants, and we value your experience, but it's not required – we're looking for motivated individuals with a proven track record.
Responsibilities:
Conduct outbound and inbound customer phone calls.
Respond to Internet Leads via email and phone.
Identify customer needs through effective questioning.
Schedule appointments for our Service Department.
Ensure every customer enjoys a positive experience.
Enter customer information into our CRM system.
Who are we looking for?
Customer-focused, energetic, and self-motivated individuals.
Experience in customer service or call center work is a plus but not required.
Strong communication skills, both verbal and written.
Bilingual (English and Spanish) skills are a plus but not mandatory.
Excellent computer skills.
Highly organized with great attention to detail.
Experience with CDK and XTime is a bonus!
Requirements:
High School Diploma or equivalent.
Ability to persuasively communicate with customers to set appointments.
Detail-oriented with strong organizational skills.
Capable of working at a high pace in a fast-paced environment.
Excellent computer skills.
Outstanding written and verbal communication skills.
Valid Driver's License is required.
Job Type:
Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Supplemental Pay Types:
Bonus opportunities
Commission pay
Work Location:
In person
City Kia of Greater Orlando is an equal opportunity employer and we encourage candidates of all backgrounds to apply. If you're ready to join the fun and take your career to the next level, please send your resume and a brief cover letter detailing your experience and motivation for this role. We can't wait to welcome you to our team!
Salary.com Estimation for Service Business Development Coordinator in Orlando, FL
$44,435 to $56,747
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