What are the responsibilities and job description for the Office Manager position at WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC?
Dental Office Manager:
Seeking an experienced Dental Office Manager to join our rapidly growing and expanding company. Excellent career opportunity for growth, exceptional and outstanding compensation with bonus structure and benefits. The Office Manager at West Coast Dental will lead all non-clinical aspects of the day-to-day operations including leading a positive office culture, ensuring an excellent patient experience, and driving case acceptance and revenue growth for all lines of business (general, specialty, and orthodontics). As a Dental Office Manager, you will provide leadership to your immediate office team while collaborating with our experienced Doctors and Regional Managers to support the success of your office.
Prior dental experience is required.
Who we are:
For more than 30 years, West Coast Dental Services has served southern California with the finest dental and orthodontic care in the state. With 40 offices (and counting!) we deliver the highest standard of care using the latest technologies with a team of talented general dentists and specialists. At West Coast Dental, our employees are at the center of our success. We are committed to delivering an excellent employee experience with opportunities for professional growth for our team members.
Responsibilities:
- Coach and mentor staff members to help them achieve their career goals
- Able to increase revenue each year & profit; controlling costs to meet monthly budgets
- Ensuring office compliance, policies and procedures (OSHA, HIPAA, Code of Safe Practices & HR)
- Partner with Managing Dentist and Associates to promote clinical and administrative leadership
- Support growth of the practice by implementing marketing strategies internally and externally
Qualifications:
- Minimum 3-5 years of dental office management experience
- Knowledge of OSHA and HIPAA Compliance Standards
- Advanced knowledge and use of dental terminology
- Ability to present financial arrangements and secure case acceptance
- Hands-on experience with computerized billing systems
- Knowledge in finance, human resource management, and principles of business
- Computer literate / Dental software programs
- Bilingual: English & Spanish a plus
- Excellent interpersonal, oral, and written communication skills
- Ability to draw valid conclusions; apply sound judgment in making decisions, and make decisions under pressure
What West Coast Dental Services offer you:
- Sick Pay
- Holiday Pay
- Vacation Pay
- Medical (including prescriptions)
- Supplemental vision insurance
- Comprehensive dental benefit
- Voluntary supplemental insurance for life, disability, critical illness and accident
- Continuing education and advancement opportunities
- 401 (k) plan
- Professional Liability Insurance reimbursement
- Referral bonus incentive programs
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