What are the responsibilities and job description for the Housekeeping Supervisor position at West Hills?
At West Hills Health and Rehabwe are continuously seeking staff who serve from the heart. Our recruitment goal is to hire long-term care team members who focus on quality care, promote and execute exceptional customer relations and foster positive employee interactions.
Ministering to the need of our country’s ever-growing senior population requires caring, dedicated employees. In addition to serving our senior population, our newly defined Employee Relations Leaders aim to serve all levels of personnel through three fundamentals: Education, Empowerment and Experience.
Our philosophy is administered by well-trained, enthusiastic teams who strive to provide high-quality, loving care in comfortable, home-like environments. The Employee Relations Leader serves as a resource for continuing education and career opportunities.
At West Hills Health and Rehab we empower our facility staff to fulfill this mission each and every day.
The employee experience is among the most important aspects of our business. We believe if we invest in employee education, empowerment of each individual to live up to their potential, and respect and care for them as a family, then a cohesive, productive and enjoyable work environment is produced.
If you are interested in helping us realize our vision to enrich the lives of all we serve, please take a moment to review available employment opportunities.
West Hills Health and Rehab is an equal opportunity employer and is committed to hiring and maintaining capable and devoted workforces. EOE/M/F/D/V
General Purpose:
Establish systems for, direct, and oversee all aspects of housekeeping services for the facility.
Essential Job Functions
This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:
- Organize and assign all housekeeping tasks so that the workload is evenly divided among housekeeping personnel on the basis of size and physical layout of the facility.
- Participate in interviewing, hiring, orienting, training, evaluating, and supervising the Housekeeping Department personnel.
- Provide that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, disability, or marital status.
- Recognize staff for exceptional job performance on a regular basis and as part of their formal performance evaluation.
- Develop and supervise a daily cleaning schedule.
- Keep a regular schedule of all daily, weekly, monthly, seasonal, and annual Housekeeping requirements.
- Closely supervise work schedule to be sure there is no over-staffing, and that scheduled staff is used efficiently and effectively.
- Maintain a facility that is neat in appearance and odor free at all times.
- Assist the housekeeping staff in the completion of work assignments as needed.
- Keep required records of monthly maintenance checks and monthly cleaning report as directed by Administrator.
- Schedule Housekeeping employees in keeping with census and labor budget.
- Develop and supervise a schedule for special cleaning such as windows, walls, curtains, "stripping" floors, washing beds, etc.
- Order housekeeping supplies within budget, maintaining accurate inventory.
- Fill in, as needed, for housekeeping staff, including days off, vacations and call-ins.
- Verify that the appropriate equipment, supplies, and resources are available to staff as needed. Monitor the purchasing and usage of equipment and supplies in order to avoid improper use and eliminate unnecessary waste.
- Keep the Housekeeping Department functioning in a clean, safe, and sanitary manner at all times.
- Keep Administrator informed on a daily basis of housekeeping functions, recommending changes in techniques or procedures for a more efficient operation.
- Work closely with Administrator in resolving any grievances or problems related to the housekeeping department.
- Create and implement procedures for department equipment to be operated only by trained, authorized personnel in a safe manner.
- Function as a member of the Quality Assessment and Assurance Committee, Safety Committee, and Budget Committee.
- Follow established policies and procedures for the Housekeeping Dept
- Attend as requested and contribute to Interdisciplinary Resident Care Plan Meetings.
- Follow checklists to see that employees are carrying out their departmental duties.
- Attend in-service education programs in order to meet facility educational requirements.
- Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information.
- Maintain confidentiality of resident and facility records/information.
- Protect residents from neglect, mistreatment, and abuse.
- Protect the personal property of the residents of the facility.
- Others as directed by the supervisor or administrator.
Minimum Qualifications
- Practical knowledge of day-to-day cleaning in a nursing facility.
- Organized and detailed in work performance.
- Good communication skills with excellent self-discipline and patience.
- Genuine caring for and interest in elderly and disabled people in a nursing facility.
- Comply with the Residents' Rights and Facility Policies and Procedures.
- Perform work tasks within the physical demand requirements as outlined below.
- Perform Essential Duties as outlined above.