Occupancy Specialist

Summary Description

Reporting to the Assistant Director of Occupancy, the chief responsibility of the Occupancy Specialist is to help maintain a high occupancy rate at buildings owned and/or managed by WSFSSH and conduct all duties in compliance with Low Income Housing Tax Credit guidelines, subsidy guidelines, and equal housing opportunity laws.

Key Responsibilities

• Analyze occupancy rate at sites in portfolio and determine the appropriate number of interview/appointment notices
• Pre-qualify applicants in accordance with the program procedures and housing requirements
• Interview applicants for program and determine eligibility
• Prepare income certification package and submit to the city for approval (if necessary)
• Conduct weekly vacancy meetings with designated members of building staff in portfolio and prepare weekly vacancy reports for buildings
• Finalize initial leasing and subsidy paperwork and submit to the building
• Assist with lease-up of new WSFSSH developments
• Manage large amounts of data such as annual contract rent increases, legal rents, income limit changes, etc.
• Coordinate with the management team to ensure the apartments are ready for move-in
• Input information into the property management database
• Travel between Central Office and other WSFSSH sites as necessary

Qualifications

• High School Diploma/GED required
• Minimum of 2 years’ experience within the related field
• Familiarity with Low-Income Housing Tax Credits, HUD, Homeless programs, and Section 8 Subsidy
• Proficiency in Microsoft Suite, particularly Word, Excel, and Outlook
• Bilingual (Spanish) preferred
• Possess excellent organizational, interpersonal, verbal, and written communication skills.
• Ability to prioritize and work independently with minimal supervision
• Experience working in government entitlements a plus
• Proficiency in RealPage or other property management software a plus.

Other

• Always maintain a high level of care and respect for tenants.
• Liaise effectively with Core staff members including Accounting, Property Management, IT and Asset Management.
• Comply fully with all WSFSSH confidentiality guidelines, safeguarding confidential information at all times.
• Attend training sessions and conferences as required for enhancement of job skills.