Clinical Transformation Specialist

General Description

The Clinical Transformation Specialist is a key member of WVPCA staff. The Clinical Transformation Specialist will promote, support and facilitate clinical and quality improvement activities in community health centers in West Virginia. The Clinical Transformation Specialist will work in collaboration with the Director of Clinical Transformation to develop, implement, maintain, and enhance the utilization of data in support of data analytics and quality improvement including: electronic health record and Azara optimization; patient/population health management; quality improvement; clinical training; and value-based care activities for community health centers. The Clinical Transformation Specialist will develop an understanding of IT applications utilized by the WVPCA network (Azara, Health Information Exchange (HIE), etc.) to develop and deliver training to health centers as appropriate.

The Clinical Transformation Specialist is an at-will employee. This position may require some overtime for evening meetings, conferences, etc. and may include flex time/hours, at the discretion of the CEO or COO/CFO. This position also requires some travel within the State, and a minimal amount of travel outside the State for education, networking, etc.

Qualifications

· Bachelor’s degree and/or equivalent experience in health related or technology field, advanced degree preferred

· Minimum of three years’ experience in healthcare management, accreditation, healthcare quality measurement and healthcare operations

· Knowledgeable of the community health center model of care and have specific knowledge of the community health centers in West Virginia

· Experience with quality improvement models, tools and evaluation processes

· Experience with leadership development and coaching

Required Skills

· Strong communication skills to clearly articulate complex ideas and issues in written and oral forms

· Knowledge, skill and ability to establish and maintain effective working relationships with a wide variety of personalities

· Ability to work well in a professional team environment, including respect for different styles and personalities, enthusiasm for collaboration, communication, and appreciation for the critical role everyone plays in project and mission implementation

· Must have working knowledge of Microsoft Suite

· Must have strong analytical and research skills, including peer review literature and internet resources

· Ability to think strategically and link to operational excellence

· High level of comfort with ambiguity and an ability to create direction and deliverables from it

· Attend Association functions as appropriate, and any other functions if requested by the CEO, COO/CFO

Responsibilities

General

· Adhere to the guidelines, policies and procedures of the WVPCA

· Ensure that the functions and activities of the position embrace the mission, vision and Code of Conduct of the WVPCA.

· Work closely with other WVPCA staff to provide support to health centers in an inclusive environment

· Additional duties and responsibilities may be added to this job description at any time nor does this job description imply that these are the only activities to be performed by the employee in this position

Technical

· Provide strategic and technical advice to health centers regarding clinical performance improvement and practice transformation

· Participate in the design and management of data collection and research

· Participate in the development of literature to demonstrate the high quality, cost-effective care delivered in community health centers

Travel Requirements

In-state and out-of-state travel is required for this position. He/she must possess a valid driver’s license and must be able to drive a motor vehicle safely, use a seat belt. Although use of a cell phone while driving is discouraged, a hands free devise must be used if a cell phone is used while driving.

Work Environment

The WVPCA is a team-oriented organization, comprised of a group of professionals committed to both the mission and enjoying their jobs. Respectful interpersonal relationships, a fun team dynamic, and a passion for advancing the cause of community health centers are equally critically components of the work environment. The Clinical Transformation Specialist may maintain a home office and work remotely, although it is expected that the Specialist attend full staff meetings in person.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit behind and use a computer, talk, hear and be able to operate general office equipment. This individual is also required to stand, walk and reach during community events.

Statement of WVPCA Practices

The WVPCA is committed to continuous internal quality improvement practices. We work in a fast moving, ever changing environment in which management and staff strive to create constantly improving quality.

The WVPCA is a smoke free, drug free workplace. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, gender, age sexual orientation, national origin or disability. The WVPCA expects employees to be culturally competent, with the ability to interact positively with staff, community members, patients and others.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: Hybrid remote in Charleston, WV 25314