Navigator

Position Summary:

Position Summary:
Person in this position will be responsible for assisting Day 1 Families Fund program families in attaining housing. The Housing Navigator will provide individualized client support throughout the process by meeting with clients to assess family housing needs and barriers and develop a plan to obtaining permanent housing. Essential Job Functions include those listed below.

Essential Job Functions:

• Case management of a large caseload of participants, up to 30 at a time;
• Have a strong working knowledge of housing services, supportive services, and community resources.
• Ability to link clients to needed programs and provide warm handoffs;
• Heavy documentation and reporting;
• Assist clients in securing documentation and services needed to obtain housing
• Assist clients in applying for housing vacancies, completion of supportive and subsidized housing paperwork, and monitoring progress to completion
• Ensure clients transition smoothly to permanent housing
• Follow clients through and among services to achieve housing stability and retention
• Navigate clients until they are linked to appropriate housing intervention or services are no longer needed
• Attend required Fresno Madera Continuum of Care (FMCoC) CES and Navigator trainings
• Provide weekly updates to Master-By-Name List and participate in weekly FMCoC case conferencing meetings
• Provide feedback to FMCoC for annual CES evaluation
• Provide all services in linguistically and culturally appropriate manner, including use of interpreters for those with limited English proficiency
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and
• Perform any other duties as assigned.

Working Conditions:

• Work is primarily performed in an office setting;
• Some travel is required; and
• Some outdoor activities may be required.

Physical Demands

• Occasional lifting of more than 10 pounds;
• Sitting, standing, walking, reaching are performed in the normal course of the position; and
• The normal work routine involves no exposure to blood, body fluids, or tissues, BUT exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee engaged in Category II tasks;