Office File Clerk/Data Entry

We are seeking to hire an enthusiastic, detail-oriented, organized File Clerk/Data Entry to join our team. The ideal candidate will excel in a fast-paced environment, possess strong clerical skills, demonstrate proficiency in managing and organizing files and documents, have experience in customer service, and will perform various day-to-day accounting and clerical duties to support our finance team's daily operations and the ability to work well independently and get along well with others. As a File Clerk, you will be crucial in maintaining accurate records and supporting the office's administrative functions.

RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO FOLLOW:

· Maintain a clean, neat, and orderly front office area at all times.

· Greet visitors and direct them to the appropriate departments or individuals.

· Answer the phone system professionally and in a timely manner.

· Handle customer relations and solve customer complaints.

· Handle incoming and outgoing mail and packages.

· Prepare memos, letters, and email respondents for the company.

· Manage office supplies inventory and place orders when necessary.

· Supervise the cleaner crew and Customer Service Staff.

· Scanning, faxing, copying, typing, auditing, managing databases, and completing general administrative duties for the accounting department.

· Organize and maintain physical and electronic filing systems for efficient document retrieval.

· Sort, label, and file documents according to established procedures.

· Follow company policies and procedures for file management.

· Retrieve files upon request and ensure proper handling.

· Perform data entry tasks to update and maintain files accurately.

· Assist with document scanning, photocopying, and shredding as needed.

· Ensure confidentiality and security of all files and information.

· Conduct periodic audits to ensure file accuracy and completeness.

· Assist colleagues in locating and accessing files as required.

· Perform routine clerical duties within a fast-paced environment and assist in the Accounting Department.

· Assist with data entry, ensuring timely and accurate processing of requests.

· Collaborat with team members to streamline administrative processes and improve fifiling efficiency.

· Create and prepare reports, expense reports, forms, and records in Excel spreadsheets.

· Mastering heavy data entry tasks with high accuracy and efficiency using Excel and other computerized databases.

· Handle basic math tasks related to data management and reporting.

· Create pivot tables for data analysis when required.

· Assist with other projects in the office as assigned.

· Candidate must be flexible and open to performing multiple tasks as needed.

· You may be cross-trained in other areas and perform various duties as assigned.

QUALIFICATION REQUIREMENT:

- Association Degree in business or a related field.

- Proficiency in English; being bilingual is a plus.

- Front desk reception experience with excellent customer service skills.

- Previous experience in administrative roles or office support roles is preferred.

- Ability to perform basic math calculations accurately.

- Experience in our target markets (Bus Charter, Travel, and Tour) is preferred.

- At least 2 years of general clerical work experience in an office environment.

- Strong proficiency in computer systems and software related to data entry and file management.

- Proficiency and advanced in Excel, Word, and Microsoft Office.

- Familiarity with pivot tables, data entry, order entry, databases, and file organization.

- Must be able to create and maintain spreadsheets in Excel for various reporting.

- Ability to transcribe information accurately.

- Strong computer skills to computerize filing systems efficiently.

- Strong clerical skills, including organizing, filing, and record-keeping.

- Knowledge of QuickBooks Desktop or bookkeeping is a plus.

- Proficient in proofreading documents for accuracy.

- Effective and advanced verbal and written communication skills.

- Basic email Internet Explorer (sending, receiving, and organizing communication).

- Experience in E-file and basic office machinery (copier, fax, scanner).

- Must pass a typing test with a speed of 40 words per minute. (Will test)

- Proficiency, fast, accurate data entry skills with attention to detail.

- Must have advanced problem-solving skills, handling customer complaints and using independent judgment to resolve issues.

- Excellent organizational skills and attentiveness to detail.

- Detail-oriented with a focus on accuracy in all tasks.

- Prioritize tasks, manage detailed tasks within deadlines, and have time management skills.

- Ability to handle multiple projects simultaneously and able to multitask effectively.

- Eagerness to learn and enjoy using knowledge to help others.

- Adaptability to change and grasp new concepts and processes, including technology.

- Reliable transportation with a valid driver's license, consistent attendance, punctuality, and dependability.

- Required to work flexible hours, weekends, and holidays sometimes.

- Must pass a criminal background check and a drug-free workplace.

Job Type: Full-time

Schedule:

• 8 hour shift

Application Question(s):

• How many words per minute can you type
• How many years of Microsoft Excel experience do you have? Are you basic, or intermediate or advanced in EXCEL?
• Are you bilingual? Please list any language you speak fluently besides English
• What is your expected compensation pay rate?

Education:

• Associate (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Administrative Assistance: 3 years (Preferred)
• Data entry: 3 years (Preferred)
• Front desk: 3 years (Preferred)
• electronic filing: 3 years (Preferred)
• QuickBooks desktop: 2 years (Preferred)

Work Location: In person