Credit & AR Manager

Responsible for North America Powersports credit function. This includes managing and coordinating the activities of the Credit Department personnel engaged in conducting credit-related duties and implementing credit policies.

Duties:

• Establish and implement credit policy; continuously evaluate the effectiveness of current collection policies and procedures; develop strategies for reducing costs, account receivable delinquencies, and bad debt write-offs.
• Keep informed of current economic trends in the industry.
• Develop work strategies and goals focused on process improvement and efficiency. Lead implementation and training of Credit Analysts.
• Make critical decisions on account receivable maximum exposures for U.S. and International dealers.
• Evaluate risk. Develop strategies to reduce exposure to write-offs.
• Compile quarterly bad debt reserve recommendation with support. Make monthly adjustments for material changes.
• Negotiate with external finance companies to assign new dealers and credit limits.
• Approve, hold, or deny customer orders and transfers based on the status of the customer’s account.
• Assign duties to the Credit Analysts and conduct regular performance discussions to support continued achievement of job duties and talent development.
• Assign responsibility to team members for investigating and verifying financial status of prospective credit customers and prepare documents to substantiate findings; review and recommend rejection or approval of applications.
• Collect on account receivable portfolio, which includes International, Contract Manufacturing, National Retailer, National accounts, and Dealer accounts.
• Demonstrate effective leadership by establishing development programs for Credit Analysts.
• Handle special credit arrangements and deviations from standard terms of payment.
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account; refer delinquent accounts to collection agency or attorney for legal action.
• Coordinate terms for seasonal plans with other internal departments and external finance companies.
• Maintain positive relationships and open communication with external and internal customers. Initiate proactive touchpoints with customers to build ongoing relationships. Ensure all customer collections decisions are discussed and in partnership with Business Line Leaders and in-line with corporate goals. Keep FP&A & Sales Leaders informed.
• Review and analyze AR aging reports. Assist Director Financial Shared Services in compiling and analyzing statistical data and key metrics.
• Initiate and track repossessions of delinquent and/or terminated dealers.
• Coordinate the securitization of open account dealers.
• Hire, train and supervise credit and collections staff.
• Other duties as assigned.

Education and Qualifications:

Bachelor’s degree with an emphasis in Finance or Accounting preferred or equivalent combination of education and experience. MBA a plus.

7 years’ experience directly related to the performance of credit duties.

3 years’ experience in a management capacity.

Ability to balance technical credit skills and effective leadership.

Previous experience with third party wholesale (floor plan) and retail financing preferred.

Proficient in Microsoft Office Suite: MS Word, MS Excel.