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Psychiatric Technician

Wheeler Health
Waterbury, CT Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the Psychiatric Technician position at Wheeler Health?

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

Position Summary

The Psychiatric Technician is an integral part of the team concept in Wheeler’s health delivery system, which is devoted to the delivery of integrated primary care in an ambulatory setting with emphases on prevention and health maintenance. This position helps patients by providing information, services, and assistance. The psychiatric technician is a behavioral health professional who efficiently collects and records private health information of people with behavioral health/ psychiatric disorders/medical conditions. Psych Tech then distills the information unto the Triage Clinician who then assigns a diagnosis and co-develops with the medical provider a course of treatment.

Hourly Rate: $22

Education And Experience/Qualifications

Bachelor’s in social work, counseling, psychology or related field preferred. A person with certification in addiction counseling (CADC) or DARC certificate and 1 year experience will be considered. Or an Associate’s degree and 3 years relevant experience.

Valid Drivers License is required. Safely operates vehicle in the community, based on program needs.

Must have knowledge of crisis intervention techniques. Ability to interact with interns, and/or staff in a team environment, as well as ability to maintain quality, safety, and/or infection control standards required. Demonstrated knowledge of medical terminology and familiarity with EHRs required. Bi-lingual is preferred.

LOCATION

Waterbury, CT

SCHEDULE

Full time

Employee Benefits

At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:

Nurture Your Health

  • Comprehensive medical and prescription insurance through Centivo
  • Comprehensive dental and vision insurance through Cigna
  • Access to wellness programs to support your physical and mental health

Secure Your Future

  • Enjoy peace of mind with company-paid life and AD&D insurance
  • 403(b) Plan, with contributions from the company

Fuel Your Career Growth

  • Pursue your educational goals with our Education Reimbursement Program
  • Access training and development opportunities

Maintain Work-Life Harmony

  • Recharge with generous paid time off, including:
    • 15 vacation days per year to explore and recharge
    • 8 sick days per year for your well-being
    • 2 personal days per year for your personal needs
    • 2 floating holidays per year to celebrate what matters to you
    • 9 paid company holidays to spend with loved ones
    • Access free and confidential counseling through our Employee Assistance Program (EAP)

    Essential Duties And Responsibilities

    Rooms patients and collects vitals including height, weight, blood pressure and temperature.

    Reviews patient informed consent and rights & responsibilities with patients.

    Conducts/collects questionnaire data, e.g., PHQ 9, PRAPARE, DLA-20, OHIO, CAGE, ACE

    Observing patients’ behavior, listening to their concerns, and documenting their chief complaint, social, family, legal, health, educational histories, and other fields into the Electronic Health Record.

    Adept at conducting mental status examination (MSE) and documenting results into EHR.

    Conducting summary/warm hand offs with the Triage Clinician regarding the patient’s presentation, chief complaint, and condition.

    Collaborates with medical, Behavioral Health Consultant, Specialty BH and Psychiatry.

    Performs toxicology screens with patients and accurately reads results.

    Participates in regular supervision meetings with supervisor or designee to review ongoing expectations, goals and achievements, discuss existing and future projects, review and prepare for various accrediting.

    Manages customer care calls/messages from patients, pharmacies, other external providers/community connections/partners and patient representatives and facilitates transfer of information to appropriate clinical parties as necessary, such as Behavioral Health Clinicians, RN, MD/APRN, etc.

    Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

    Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

    Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

    Salary : $22

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