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Food Service Manager

Wheeler Mission Ministries
Indianapolis, IN Other
POSTED ON 12/8/2023 CLOSED ON 1/18/2024

What are the responsibilities and job description for the Food Service Manager position at Wheeler Mission Ministries?

Job Details

Level:    Experienced
Job Location:    Center for Women and Children - Indianapolis, IN
Position Type:    Full-time (Hourly)
Education Level:    High School
Salary Range:    Undisclosed
Travel Percentage:    Negligible
Job Shift:    Day
Job Category:    Nonprofit - Social Services

Description

Wheeler Mission Ministries is a privately funded 501 (c) 3 non-profit, evangelical Christian ministry whose designated purpose is religious.  We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished.  Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed.  Employees are encouraged and expected to share the Gospel as opportunities arise.

 

Job Title: Food Service Manager

Exempt/Non-Exempt: Non-Exempt  

Reports to: Director of CWC Administration

Full or Part-time: Full-Time  

Completion Date: November 2023  

Team:  CWC

 

Position Summary:

Oversees all operational aspects of kitchen management. Including inventory control, menu planning, maintaining board of health required forms and practices, and performing regular cleaning and maintenance checks of equipment. Supervises food service workers such as Food Service Associates, volunteers, assigned site staff, and program guests in a collaborative effort to serve nutritious meals to approximately 100 – 350 guests, maintain a safe and clean environment, and work with grace. CWC is a fast-paced environment that serves three meals per day, seven days per week, heavily utilizing donations to provide meals to guests.

 

Qualifications


Key Duties and Responsibilities

Brief description of duties in order of priority

 

 

Oversees Kitchen Staff: Ensures meals are served to guests by assigned staff.  Includes:  

  • Leads kitchen staff in preparing and serving meals to guests at WM
  • Works with and supervises site staff, volunteers, and guests for meal preparation, serving, and clean up
  • Prepares weekly staffing and shift schedules, adjusting for the volume of guests and special events, and approves time in payroll system
  • Trains staff in cooking techniques, proper serving, usage of machines, and essential health and safety requirements
  • Conducts annual performance reviews
  • Ensures staff stay current on their certifications

 

Kitchen: Responsible for the kitchen and serving areas of CWC:

  • Maintains a safe and clean kitchen environment that meets all applicable state, county, and city statutes and codes and complies with best practices standards
  • Ensures that any breakdowns, malfunctions, or damage to equipment in the kitchen is attended to and reported to the Director on a timely basis
  • Utilizes available equipment or plans in advance to procure cookware and other needed items
  • Oversees Health Department Inspections      

 

Meal Preparation: The CWC provides 3 healthy and appropriate means per day. The Food Service Manager:

  • Plans menus utilizing available materials, within budgets and guidelines
  • Places food orders
  • Manages inventory 
  • Varies menu to ensure that meals cover a healthy balance of nutritional content and seasonal dishes
  • Plans appropriately for prep, cooking, serving, and clean up ensuring that meals are completed on time and are served at the appropriate temperature.
  • Gathers feedback and changes menus based on overall guest preferences.

 

 

Oversees Budget: Is responsible for managing the budget and staying within assigned limits

 

 

REPORTING RELATIONSHIPS:

Food Service Associate I and II, Volunteers, Volunteer Groups, Staff from site assigned to meals

 

Competencies Required

 

Unique for this job

Unique for this job

For managers of people

Adaptability

Conflict Resolution

Builds Effective Teams

Guest/Customer Focus

Planning

Delegates

Relates Well to Others

 

Develops Staff

Prioritizing

 

Directs Staff

Timeliness

 

Communicates Effectively

Collaboration

 

Solves Problems

Patience

 

Gives Performance Feedback

 

MINIMUM QUALIFICATIONS:

Education/Experience:

  • 2 years commercial kitchen experience  
  • 1 year kitchen staff supervision experience  
  • High School Diploma/HSE
  • SERV Safe Certification or ability to attain upon hire

 

Required Knowledge Areas for Success:

  • Industrial kitchens machine operations, care and effective usage
  • Required commercial kitchen health and safety standards
  • De-escalation techniques
  • Volunteer management

 

Technical/Software Knowledge:

  • Basic Proficiency in Microsoft Office Suite, including email, Word, and Excel
  • Basic Proficiency in Paycom

 

Mission Alignment:

  • Belief in the inerrancy of the Holy Bible
  • Follows the Four Pillars of Christ-centered grace-based, trauma informed, and strengths focused environment.
  • Alignment with WM values
  • Adherence to WM Employee Policies

 

Physical Requirements:

To perform the essential job functions of this position, a candidate must be capable of performing many physical functions including: 

  • Walking short distances with the ability to ascend and descend stairs
  • Physical dexterity sufficient to type and operate standard kitchen and office equipment
  • Physical ability to perform normal culinary functions with the endurance to remain standing for long
  • periods of time
  • Strength to lift donations, food items and equipment up to 30 pounds
  •  
 

 

Other Requirements for Employment

  • The Food Service Manager must be willing to work evenings or weekends as needed.
  • The Food Service Manager will travel to other Wheeler Sites on occasion for inventory renewal and off-site meetings
  • Must possess a valid state issued driver’s license and have a driving record without major moving violations, including convictions for DUI, Reckless Driving, or Driving While Suspended. Must be insurable according to standards established by Wheeler Mission’s risk management insurance agency.       
  • Conflict of Interest Policy and Confidentiality Policy
  • Post-offer acceptable background check required for all positions
  • 1 years of sobriety
  • All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol and illegal drug use. Candidates must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment. 

 

 Disclaimer: Although WMM has attempted to accurately and thoroughly describe this position, WMM reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of WMM, at any time, with or without advance notice.  This position description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.

 

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