Front Desk Coordinator

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The Front Desk Assistant will greet and direct all members and Guests. This position will provide assistance to members and respond to inquires and facility operations and policies.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• High school education or equivalent.
• AED/CPR Certified within 90 days of hire.
  
  

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Greets each member and guest promptly, enthusiastically upon arrival and departure.
• Assures that all members follow the check in procedure and have an active membership.
• Answers phones promptly in a professional and courteous manner; takes messages as appropriate.
• Responds immediately to member requests, inquiries and concerns.
• Follows proper opening and closing procedures.
• Processes concession sales.
• Cleans and maintains the front desk.
• Reports maintenance issues appropriately and timely.
  
  

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Cognizant of environmental factors, infection control issues to maintain a clean safe and functional work environment.
  
  

Skills And Abilities

• Must have good communication and interpersonal skills.
• Ability to work based on operational needs of the hospital.
• Possess ability to relay information, and deal tactfully and harmoniously with others.
  
  

Additional Job Description

Scheduled Weekly Hours:

12

Exempt/Non-Exempt

Shift:

United States of America (Non-Exempt)

Company

WH Wheeling Hospital Inc.

Cost Center

572 WH Health and Wellness

Address

800 Medical Park Dr

Wheeling

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.