What are the responsibilities and job description for the Future Opening: Sales Support Specialist position at Whitecastle Tours Inc?
Job Summary
- Works with clients in identifying their needs and problems in order to promote appropriate company products and services
General Accountabilities
- Manages and grows existing accounts
- Sells additional services to clients
- Contacts and visits clients to help them better understand company products and services
- Handles queries about company products and services
- Builds up detailed knowledge about the company's products
- Plans for and attends trade shows to establish new business
- Provides customer service to business partners
- Educates business partners and end users on company products and services
- Provides proactive assistance and supports to clients and business partners
- Meets customer needs, offers options, resolves problems and follows up with customers
- Present, promote and sell services to existing and prospective customers
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Input and process transaction information from start to finish
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
- *The company reserves the right to add or change duties at any time
Job Qualifications
- Education: High school diploma or equivalent
- Experience: 1-2 years of experience in a professional work environment
Skills
- Excellent verbal and written communication
- Excellent knowledge of MS Office or Google Docs
- Excellent selling and negotiation skills
- Prioritizing, time management and organizational skills
- Problem solving
- Attention to detail
- Service orientation
Schedule
- Monday to Friday
- Weekend availability
- Overtime (if required)
Compensation: $23.00 - $28.00 per hour
Why Us
Dedicated to the unquestionable safety and exceptional comfort of our clients, the Whitecastle approach to service has helped us become the preferred private charter and group transportation company in the Bay Area. From wedding transportation services to extended tours, we offer top-of-the-line care for every one of our valued passengers.
As the area’s leading, family-owned and operated bus charter company, our focus continues to be keenly aimed at ensuring uncompromising safety at all times. Our drivers have all passed a series of periodical, behind-the-wheel driving evaluations and must continue to exceed our rigorous standards for passenger safety and hospitality. Finally, we expect every driver to be medically able to operate a large-scale passenger vehicle and be drug-free at all times. Those who can’t pass these tests, can’t drive for Whitecastle.
Operating a fleet of late-model, extensively equipped, luxury buses, we make sure our passengers’ comfort is never compromised. Every ADA-equipped vehicle includes the following amenities:
Operating a fleet of late-model, extensively equipped, luxury buses, we make sure our passengers’ comfort is never compromised. Every ADA-equipped vehicle includes the following amenities:
- Reclining seats and footrests
- On-board restrooms
- DVD players with monitors located throughout the bus
- Satellite and WiFi connections
- CD, MP3 and AM/FM radio
- Overhead storage
- Passenger window shades
- Air conditioning and heating
- Three-point seat belts
- Wood floors
- Oversized luggage area
With 24-hour dispatch capabilities and the industry’s most innovative safety equipment, every Whitecastle bus, and the driver in charge of it, promises unparalleled service along every mile. To find out more about booking a reservation or receiving a custom charter quote, contact the Whitecastle customer care team now. We promise personalized service with a smile.
Salary : $23 - $28