What are the responsibilities and job description for the Part-Time Front Desk Coordinator (Selling IV Memberships) position at wHydrate Newnan?
About us at wHydrate Woodstock:
wHydrate Newnan is a premier IV hydration and wellness med spa focused on helping our clients feel their best through personalized hydration, vitamin therapy, and exceptional customer care. We pride ourselves on creating a welcoming, clean, and professional environment for both clients and staff.
Position Overview:
We are seeking a reliable, motivated, and customer-focused Front Desk Coordinator to join our team on a part-time basis. This role is ideal for someone who thrives in a fast-paced, client-facing environment and has a strong background in customer service and sales.
Schedule Requirements:
- Part-time: 2 days per week
- This position is weekdays only, no weekends (ideally Tuesday and Thursday)
Pay & Compensation:
- Starting at $15/hour commission from membership sales
Key Responsibilities:
- Greet clients warmly and provide an exceptional customer experience
- Answer incoming phone calls, texts, and emails professionally
- Book, confirm, and manage client appointments
- Check clients in and out accurately using our booking system
- Educate clients on services and sell memberships and packages
- Maintain accurate client records and handle basic administrative tasks
- Clean and reset infusion rooms between clients
- Maintain a clean, organized, and professional front desk and lobby area
- Assist the clinical team as needed to ensure smooth daily operations
- Uphold all company policies, procedures, and HIPAA standards
Required Qualifications (Must Have):
- 1 year of customer service experience
- 1 year of sales experience (required, not preferred)
- Strong communication and interpersonal skills
- Comfortable discussing services, pricing, and memberships with clients
- Professional appearance and positive attitude
- Ability to multitask and stay organized in a busy environment
- Dependable, punctual, and team-oriented
Preferred Skills:
- Experience in a med spa, wellness, fitness, or healthcare setting
- Familiarity with booking or POS systems
- Confidence in meeting sales goals and working with commission
Why Join wHydrate Woodstock:
- Supportive and upbeat work environment
- Commission opportunities on membership sales
- Employee discounts on wHydrate services
- Opportunity to grow within a wellness-focused company
- Be part of a team that helps clients feel healthier and happier
Job Types: Part-time, Contract
Pay: From $15.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person