What are the responsibilities and job description for the Store Salesperson position at Wilco?
Retail Salesperson
Job Summary:
Wilco salespeople and floor associates provide excellent customer service while assisting customers in all Wilco departments. They answer product questions and make suggestions to customers, providing backup coverage throughout the store and at cash registers, as needed, while maintaining Wilco departments and supporting Area Specialists and stockers. This is a part-time temporary position with the possibility of extending to part-time regular.
Responsibilities:
- Provide exceptional customer service and product information on the store sales floor, maintaining Wilco's Customer First standards.
- Correctly stock merchandise utilizing established stocking and merchandising processes.
- Properly communicate stock discrepancies, bin tag needs, and quality issues with appropriate store staff.
- Ring up, carry out, and load farm store merchandise.
- Maintain department orderliness and cleanliness utilizing established standards.
- Provide backup cashiering and other store, yard, or warehouse tasks, as needed.
- Support the Store Manager and store team in reaching location goals.
Successful Candidates Will Have:
- Skill at product recognition.
- A high level of attention to detail and organizational skills.
- The ability to manage time well.
- The ability to communicate successfully with customers and co-workers.
- Open availability on work days, especially evenings and weekends.
- The ability to lift bags/bales up to 50 pounds.
Skills/Qualifications:
- Customer service or retail experience.
- The ability to interact successfully with customers and co-workers.
- Demonstrated knowledge of sales approaches, methods, and techniques.
- The ability to pass a post-offer, pre-employment drug screen.
Benefits:
- Generous Employee Discount
- Paid Time Off
- 401K after 6 months with employer match (up to 6% Employer Match)
About Wilco
Dating back to the early 1930s, Wilco has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco, a growing Pacific Northwest farm and ranch retailer, is progressive and unlike the standard “farm store”. Providing exceptional and personalized customer service in all our store departments, including Garden, Pet/Animal Supply and Pet Grooming, Hardware/Paint, and Clothing, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by the Oregonian every year from 2012-2023. We are dedicated to our team and attribute this distinction to them. Hiring Veterans / Military Friendly.
Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.
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