What are the responsibilities and job description for the FRONT OFFICE SUPERVISOR position at Wild Dunes Resort?
Summary
Join us for this incredible opportunity to be part of our Front Office team as a Supervisor at Wild Dunes Resort in Isle of Palms, just outside of Charleston, SC. Not only will you be part of a remarkable property, but you'll be a part of a company that was recognized as one of Fortunes 100 Best Companies to Work For in 2021!
We Offer Excellent Benefits:
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
- Paid time off and holiday pay – Full Time & Part Time colleagues eligible
- Paid Family Bonding Time and Adoption Assistance
- 401K with company match
- Coolest colleague dining facility in the Charleston Region
Description:
The Supervisor is responsible for all Front Desk Agent duties as well as; scheduling, inventories, training new staff, resolving customer challenges, and aiding in all departments of Wild Dunes Resort.
- Greets and welcomes guests upon arrival
- Ensuring daily check lists are completed and signed off prior to submitting to the Front Office Manager.
- Organizing and preparing the front desk for the next day arrivals and departures.
- Ensuring the proper billing of all packages and groups
- Training and supervising front desk personnel
- Assist guest to ensure expectations are exceeded upon check- in and check-out.
- Ability to work a flexible schedule that will likely include evenings, weekends, and holidays
- Must be able to live the Hyatt Values of Respect, Integrity, Humility, Empathy, Creativity & Fun
Qualifications
Working Conditions:
- Must be able to work in a variety of weather conditions (rain, wind, snow, heat);
- Must be able to walk, climb into and out of and operate a vehicle frequently, with occasional stair climbing.
- Must be able to repetitively lift, push, pull & carry up to 15 lbs., frequently up to 25 lbs. and occasionally up to 75 lbs.
- Must be able to perform repetitive hand & arm movements, pushing and pulling and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
