What are the responsibilities and job description for the Salon Receptionist position at Wild Roots Salon?
Overview
We are seeking a dynamic and personable Salon Receptionist to join our team. This role is essential in creating a welcoming atmosphere for our clients while ensuring the smooth operation of the salon. The ideal candidate will possess excellent customer service skills, be proficient in handling transactions, and have a keen eye for merchandising. If you thrive in a fast-paced environment and enjoy interacting with people, we would love to hear from you.
Duties
- Greet clients warmly upon arrival and assist them with check-in procedures.
- Manage appointment scheduling and confirmations using POS systems.
- Handle cash transactions, including cash handling and cashiering duties.
- Provide product demonstrations and upsell salon products to enhance customer experience.
- Maintain an organized reception area, including stocking supplies and merchandising products effectively.
- Assist with retail sales by providing knowledgeable recommendations to clients.
- Ensure all phone etiquette is upheld when answering calls or responding to inquiries.
- Support the salon team by supervising staff as needed and ensuring a cohesive work environment.
- Keeping a clean work environment for the stylist and customers. ie: laundry, sweeping, dishes.
Requirements
- Previous experience in customer service or retail sales is preferred; experience in a salon setting is a plus.
- Familiarity with POS systems and basic math skills for accurate cash handling.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Bilingual candidates are encouraged to apply to better serve our diverse clientele.
- Ability to perform product demos effectively and engage customers in upselling opportunities.
- Experience with merchandising and stocking inventory is preferred.
- Supervising experience is advantageous but not mandatory; leadership potential is valued.
- Join our team as a Salon Receptionist where your skills will contribute to creating an exceptional client experience while supporting the overall success of our salon!
Job Type: Part-time
Pay: $14.00 - $21.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $14 - $21