What are the responsibilities and job description for the Host position at Wild Wing Cafe?
Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have excellent communication skills and enjoy working in a fast-paced hospitality environment, we would love to hear from you.
Duties:
- Greet guests with a warm and friendly welcome
- Escort guests to their tables and provide menus
- Assist in seating guests according to seating chart or guest preferences
- Answer phone calls and take reservations
- Maintain knowledge of daily specials, menu items, and restaurant promotions
- Monitor dining room for seating availability and ensure timely seating of guests
- Collaborate with servers to ensure smooth flow of service
- Provide assistance to guests with special needs or requests
- Handle guest complaints or concerns with professionalism and escalate when necessary
- Maintain cleanliness and organization of the host/host station
Qualifications:
- Excellent phone etiquette and communication skills
- Previous experience in a hotel or restaurant setting is preferred
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Strong guest relations skills with a focus on providing exceptional customer service
- Ability to work well under pressure in a fast-paced environment
- Strong organizational skills and attention to detail
At our establishment, we believe in fostering a positive work environment where everyone feels valued. As part of our team, you will enjoy the following benefits:
- Competitive pay rates
- Opportunities for career advancement within the hospitality industry
- Ongoing training and development programs to enhance your skills
If you are passionate about delivering outstanding customer service and thrive in a dynamic restaurant setting, we invite you to apply for the position of Host/Host. We look forward to reviewing your application.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 5 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 4 hour shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Anderson, SC 29621: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14