What are the responsibilities and job description for the Front Desk Coordinator position at Will Surgical Arts?
Our facility is an oral & maxillofacial, cosmetic ambulatory surgical center located in Urbana, MD. We currently have an opening for a full-time/part-time (4.5 days a week) front desk coordinator to provide administrative support to the practice. Training will be provided for an outgoing, personable individual with strong work ethic and outstanding customer service skills.
The front desk coordinator assists with patient scheduling and regular office coordination. Major responsibilities require the implementation of optimal patient communication and ensuring all work processes run efficiently within the daily front desk process.
Duties can range from checking patients in and out, answering and properly directing phone calls, scanning/inputting pertinent information into each patient’s charts, and schedule management. Insurance input and coordination will also be necessary.
The position would involve a variety of responsibilities requiring interpersonal and technical skills; ranging from scheduling procedures and consultations, as well as working collaboratively with the clinical staff. Some light clinical duties will be necessary.
- Close attention to detail is imperative.
- Efficient typing skills mandatory.
- Experience with administrative functions within a dental or cosmetic office is preferred but not required.
- Flexible scheduling availability to suit practice needs (occasional early start for surgical procedures).
- Future opportunities to further education and training.
Our goal is to provide patients with the highest quality of care while making their experience as comfortable as possible. The right candidate would join a team of friendly and highly efficient staff members in an enjoyable and professional work environment.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Ijamsville, MD: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location