What are the responsibilities and job description for the Public Services Manager position at WILLIAM CAREY UNIVERSITY?
Job Details
Description
Job Summary
Under the supervision of the Dean of Libraries and Learning Resources, the Public Services Manager manages library circulation activities and public access services; directly supervises library student workers; and manages the social media presence of the library.
Duties and Responsibilities
This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Duties and responsibilities listed are essential job functions and exclude functions which are incidental to the performance of fundamental job duties.
- Primarily responsible for overseeing typical library public service and circulation activities at all I.E. Rouse Library points of service on the Hattiesburg campus.
- Oversees library operations five evenings per week at I.E. Rouse Library, providing general supervision and circulation and reference assistance to patrons as needed.
- Primarily responsible for hiring, scheduling, training, supervising, and evaluating the Hattiesburg library’s student worker staff.
- Primarily responsible for verifying student withdrawal requests on behalf of the Library.
- Responsible for maintaining and updating the library’s social media presence.
- Coordinates the library’s public relations activities.
- Mails and receives ILL print shipments for the library system.
- Assists with basic impromptu reference service for patrons at I.E. Rouse Library, as needed.
- Assists the Access Services Assistant with Interlibrary Loan duties.
- Performs other duties and tasks as needed to ensure normal operation of the library.
- This employee is required to exercise discretion and independent judgment with respect to matters of significance.
Qualifications
Required Qualifications
- Excellent oral and written communication skills.
- Ability to use common office productivity software, including Microsoft Office suite (Word, Excel, Teams, and Outlook).
- Ability to learn WCU’s accounting and student database software.
- Ability to respect and adhere to confidentiality requirements related to student and library records.
- Ability to make mathematical computations quickly and accurately.
Preferred Qualifications
- Bachelor’s degree.
- Supervisory experience.
- Experience working in a library.
- Experience in higher education student services.
Physical Demands
- Must possess mobility to work in a standard office setting, and to use standard office equipment including a computer and 10-key calculator
- Must have vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone
- Must have the ability to sit or stand for extended periods of time
- Must have strength and agility to move files, paper boxes, minor office equipment, and to shelve books
