What are the responsibilities and job description for the Loan Operations Specialist position at Wilson Bank & Trust?
Job Duties And Responsibilities
The Loan Operations Specialist provides support to the lending areas of the Bank through various loan servicing functions for both internal and external customers.
The Loan Operations Specialist provides support to the lending areas of the Bank through various loan servicing functions for both internal and external customers.
- Complete and verify loan maintenance requests
- Process full and partial lien releases
- Loan payment processing and error resolution
- Prepare payoff statements and process payoffs
- Track insurance for collateral items
- Work with third party vendor to force place insurance
- Process escrow analysis and disbursements
- Utilize the phone and ticketing system to assist both internal and external customers
- Image physical and digital loan documents to the core system
- Board new and renewed loans to the core system
- Complete document and system post-close reviews of new and renewed loans
- Complete lien perfections including real estate, UCC filings, titles and stock/CD holds
- Enter and clear documentation and collateral exceptions
- Support process improvement efforts
- Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
- High school diploma or GED
- Previous experience in a related role preferred
- Banking experience a plus
- Detail-oriented
- Ability to multi-task
- Good verbal and written communication skills
- Ability to interact with internal and external customers in a friendly and professional manner
- Gaining knowledge of banking laws relating to individual and corporate customers and the implications of those laws
- Attention to detail
- Ability to review, map and document processes and procedures
- Microsoft Office skills
Loan Disclosure & Closing Specialist
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