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Circulation Services Technician (Full-time, Onsite)

Wilson College
Chambersburg, PA Full Time
POSTED ON 2/8/2025 CLOSED ON 5/8/2025

What are the responsibilities and job description for the Circulation Services Technician (Full-time, Onsite) position at Wilson College?

Job Details

Job Location

Wilson College - Chambersburg, PA

Position Type

Full Time

Education Level

2 Year Degree

Wilson College is seeking an enthusiastic individual for the position of Circulation Services Technician . This role involves providing circulation and reference assistance to library users, as well as actively participating in the hiring, training, and supervision of student employees. The technician will collaborate closely with library staff to address challenges, plan actions, and ensure excellent service. Additionally, the position includes overseeing library operations during designated evening and weekend hours. The technician will also be responsible for managing a large-format printer to produce high-quality print jobs for the college, requiring strong technical skills, attention to detail, and the ability to meet deadlines.

ESSENTIAL FUNCTIONS :

  • Circulate library materials through the library's automated system, KOHA, and thoroughly train new student workers to use the system. Accurately update and add patron records to the system. Implement collection control procedures through training and supervising shelving, shelf reading, and shifting.
  • Responsible for the general supervision of the Learning Commons as well as collecting and maintaining people-counter data and space usage.
  • Actively assist in the hiring and scheduling of student employees and the preparation and revision of library training materials, including manuals of policies and procedures.
  • Engage with and be a workplace coach to student employees including setting expectations, clarifying work, communicating and delegating tasks and recognition.
  • Under the supervision of the library staff, may : create reports using KOHA; assist patrons with interlibrary loans; perform copy cataloging; perform other duties as assigned.
  • Maintain the integrity and appearance of the Learning Commons, through furniture arrangement, design and installation of library displays and signage, and creation of library promotional materials.
  • Responsible for large format printing

Operate and maintain large format printers to produce various print materials, including posters, banners, signs, and other visual aids

  • Create and maintain print submission documentation including document formatting specifications and printing turn-around times
  • Review submitted documents to ensure they meet large format printing standards and assist requestors with necessary reformatting
  • Ensure that print jobs are set up correctly, including selecting appropriate settings, loading materials, and monitoring the printing process for quality control
  • Troubleshoot and resolve any technical issues that arise during printing, such as paper jams, color calibration, and printer malfunctions
  • Coordinate with colleagues to prioritize print jobs based on deadlines and requirements
  • Perform routine maintenance tasks on printers, including cleaning, calibrating, and replacing consumable supplies as needed
  • Ensure adequate supply of paper and consumables, and reorder as needed
  • Work with printer vendor to coordinate repairs
  • Complete and maintain printer expenditure transfer billing records
  • Keep accurate records of print jobs, materials used, time spent, and any issues encountered
  • Follow established safety protocols when operating printers and handling printing materials
  • Performs other tasks as requested by the Director of Library Services
  • COMPETENCIES :

  • Demonstrated excellence in customer service, with strong organizational and interpersonal skills.
  • Proven professionalism with the ability to communicate effectively in both verbal and written formats.
  • Skilled in managing multiple tasks simultaneously, while maintaining accuracy and attention to detail under pressure.
  • Proficient in Windows-based computer applications, including Adobe Acrobat and Microsoft Office Suite.
  • POSITION TYPE AND EXPECTED HOURS OF WORK :

  • This is a full-time, non-exempt position with the following work schedule
  • During the fall and spring semesters, the hours are typically 3 : 00pm to 11 : 00pm, Sunday through Thursday.

  • During Finals weeks, the hours will be extended to 5 : 00pm to 1 : 00am.
  • During summer and winter breaks, the hours are Monday through Friday, 9 : 00am to 5 : 00pm.
  • EDUCATION & EXPERIENCE :

  • An Associate's Degree is required; a Bachelor's Degree is preferred.
  • Some work experience in a library environment is preferred.
  • Experience using an integrated library management system and OPAC is preferred.
  • Experience operating and troubleshooting copiers, scanners, printers, and other technologies is preferred.
  • Familiarity with learning management systems and other educational technologies is preferred.
  • Or an equivalent combination of education and experience

    Working at Wilson : Wilson College provides all eligible, full-time employees with a wide range of benefits including health, dental, and vision coverage; college-paid basic life and long-term disability insurance; and employee-funded Health Savings Account (HSA) and Flexible Spending Account (FSA) options for health and dependent care. Also available to eligible employees is a Defined Contribution Retirement plan with TIAA. Educational benefits for employees and their families include undergraduate, graduate, and certificate programs. Tuition Exchange scholarship opportunities are also available across a vast consortium of colleges.

    Wilson College offers a flexible, supportive culture that believes in work-life balance, with flexible work options available, and generous paid leave policies including paid parental leave, paid vacation, sick, personal leave, 13 paid holidays, paid jury duty, and paid bereavement leave including miscarriage and stillbirth.

    Wilson College offers free on-campus fitness center membership, flexible and affordable dining hall meal plans, health and wellness services, and an employee assistance program.

    Wilson College is a 501(c)(3) not-for-profit qualifying employer, employees of the College may qualify for Public Service Loan Forgiveness.

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    Job openings at Wilson College

    Wilson College
    Hired Organization Address Chambersburg, PA Part Time
    Job Details Level : Experienced Job Location : Wilson College - Chambersburg, PA Position Type : Part Time Salary Range ...

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