What are the responsibilities and job description for the House Attendant position at Wind Creek Hospitality?
Job Overview: 6pm-2:30am
The Hotel House Attendant performs an array of tasks that make guests feel welcome and important, most notably by maintaining clean corridors, delivering guest request items and restocking supplies/equipment.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Projects a positive image
Greets all guests passing in corridors
Delivers guests’ requested items
Vacuums corridors daily, spotting carpets as necessary
Re-stocks supplies in housekeeping storage closets
Administers dirty and clean linen and terry items
Loads glassware into washers as needed
Transports trash from room attendant’s carts
Recovers lost-and-found items
Keeps corridors and stairwells free from dust and debris
Disseminates information to guests regarding the property, hotel, promotions, etc.
Reports maintenance issues
Performs routine maintenance on vacuum cleaner
Keeps storage areas and carts clean and orderly
Works safe by observing safety rules and wearing proper equipment
Other duties & responsibilities as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying )
High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be nineteen (19) years of age or older- required
Good verbal communication skills required (skills test will be administered)- required
Must be able to lift and carry up to seventy-five (75) lbs
Ability to work in areas containing dust or on high floor; occasionally kneels, climbs and crawls to work in difficult positions
Must successfully pass job interview, including a guest service audition
Must be able to stand and walk for entire shift
Must be able to work effectively in a fast paced, high volume environment
Must be able to operate standard office equipment – phones, computers, etc.
Must be in good physical condition and able to pass a physical fitness test
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
On-line applications are accepted at http://www.windcreekhospitality.com/Careers . For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Location
Montgomery, AL
Department
Hotel Housekeeping
Shift
Evenings
Type
Full-Time
Date Posted
2/2/2024
Date Closing
4/10/2024
Positions
1
The Hotel House Attendant performs an array of tasks that make guests feel welcome and important, most notably by maintaining clean corridors, delivering guest request items and restocking supplies/equipment.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Projects a positive image
Greets all guests passing in corridors
Delivers guests’ requested items
Vacuums corridors daily, spotting carpets as necessary
Re-stocks supplies in housekeeping storage closets
Administers dirty and clean linen and terry items
Loads glassware into washers as needed
Transports trash from room attendant’s carts
Recovers lost-and-found items
Keeps corridors and stairwells free from dust and debris
Disseminates information to guests regarding the property, hotel, promotions, etc.
Reports maintenance issues
Performs routine maintenance on vacuum cleaner
Keeps storage areas and carts clean and orderly
Works safe by observing safety rules and wearing proper equipment
Other duties & responsibilities as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying )
High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be nineteen (19) years of age or older- required
Good verbal communication skills required (skills test will be administered)- required
Must be able to lift and carry up to seventy-five (75) lbs
Ability to work in areas containing dust or on high floor; occasionally kneels, climbs and crawls to work in difficult positions
Must successfully pass job interview, including a guest service audition
Must be able to stand and walk for entire shift
Must be able to work effectively in a fast paced, high volume environment
Must be able to operate standard office equipment – phones, computers, etc.
Must be in good physical condition and able to pass a physical fitness test
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
On-line applications are accepted at http://www.windcreekhospitality.com/Careers . For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Location
Montgomery, AL
Department
Hotel Housekeeping
Shift
Evenings
Type
Full-Time
Date Posted
2/2/2024
Date Closing
4/10/2024
Positions
1