What are the responsibilities and job description for the House attendant position at Wind Creek Hospitality?
Must be able to work any shift.
Job Overview :
The Banquet House Attendant is responsible for the physical set-up and turnovers of all banquet events. They will follow specific Banquet Event Orders to ensure accuracy for the set-up.
The Banquet House Attendant will maintain the cleanliness and eye appeal of the banquet space. They will assist in maintaining the AAA Four Diamond Standards.
The Banquet House Attendant will always conduct their selves in a manner which supports the guiding principles of our expectation guide.
They are responsible for the execution of the directives formulated by the Banquet Manager to achieve maximum operating results and obtain guest satisfaction.
Purpose :
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System :
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.
The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities
- Supervises, properly cleans and sets meeting rooms and banquet functions per specifications on resume and BEOs or as given by banquet management including vacuuming floors and cleaning walls and windows / mirrors
- Properly cares, moves, stores all equipment such as tables, chairs, risers, dance floor lecterns as required
- Supervises and services every meeting room by emptying trash, removing dirty plates, cups, linens and glasses, and replaces as necessary;
Straightens all chairs; Replenishes water as specified or requested
- On a continuous basis, oversees the keeping of service corridors, pre-function space, and storage areas clean, organized and unobstructed
- Upon customer request, locates and delivers convention material to designated location including moving furniture in and about the Casino
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the resort;
In addition, attendance at all scheduled training sessions and meetings is required
- Relays any problem situations or damaged areas to Banquet Management in a timely manner for immediate action
- Performs other duties as requested, such as moving office furniture and cleaning carpet and chairs
- Additional duties as necessary and assigned
Last updated : 2024-03-28
