What are the responsibilities and job description for the Dining Room Manager position at Windsor Hotel?
Dining Room Manager
Restaurant
We are seeking a highly skilled individual to oversee the Daily Operations of our Fine Dining Restaurant. As the Manager you will be responsible for ensuring the staff deliver exceptional service to all our guests, while effectively, making sure all Staff is properly Trained.
Responsibilities : Dining Room Manager is responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.
JOB SUMMARY :
- Ensuring incoming staff complies with company policy
- Training staff to follow restaurant procedures
- Maintaining safety and food quality standards
- Keeping customers happy and handling complaints
- Organizing schedules
- Keeping track of employees' hours
- Recording payroll data
- Ordering food, linens, gloves and other supplies while staying within budget limitations
- Supervising daily shift operations
- Ensuring all end of day cash outs are correctly completed
- Coordinating daily front- and back-of-house restaurant operations
- Controlling operational costs and identifying ways to cut waste
- Appraising staff performance
- Interviewing / recruiting new employees
- Interacting with guests to get feedback on product quality and service levels
SKILLS :
This individual is required to be detailed oriented, work well in a team environment and enjoys serving customers in a positive, friendly and courteous manner.
Also must be able to perform under pressure and in a fast-paced environment.
Qualifications
- At least a high school diploma
- Previous restaurant experience
- Prior work as a manager or supervisor
- Success with customer service
- Training in food safety
- Experience with long shifts
- Financial literacy
- Ability to keep inventory organized Company Details
