What are the responsibilities and job description for the Receptionist/Development Assistant position at WINGS Program, Inc.?
Description
As the Receptionist/Development Assistant, you will be the first point of contact for our organization. You will welcome guests and greet people who visit the business, coordinate front-desk activities, including distributing correspondence and redirecting phone calls. You will also assist the Development department with administrative activities, including data entry and correspondence with donors.
Key Responsibilities:
· Greet, assist visitors to the WINGS Main Office, and maintain front door security.
· Answer, screen and forward incoming phone calls.
· Ensure reception, conference rooms, and general office areas are tidy and presentable.
· Pick up/Receive, sort, and distribute daily mail/deliveries.
· Maintain inventory of supplies on site and place orders as required.
· Perform other clerical receptionist duties.
· Data entry of donations and preparation of donation acknowledgement letters and other correspondence.
· Ensure all appeals and other special mailings are completed in a timely manner.
· Schedule and attend department meetings and schedule outside meetings as needed.
· Maintain Marketing packets for distribution to potential donors.
· Assist with preparation of events including activities leading up to the event and assisting the day of the event.
Requirements
· Two years of full-time office experience required.
· High school diploma, preferably with courses in business, required.
· Proficiency in usage of Microsoft Office Suite, including Excel, Word, and Outlook.
· Commitment to diversity, equity, and inclusion.
· Exceptional customer service skills.
· Excellent interpersonal, organizational, verbal, and written communication skills.
· Self-starter: must be proactive and highly resourceful with the capacity to work independently.
· Self-motivated; after being trained, must be able to work with little direction.
· Highly organized: able to balance multiple tasks and priorities in a changing environment.
· Attention to detail, ensuring all work is error-free and professional in appearance.
· Ability to be a strong team player; successfully interacting with varied personalities and temperaments.