Bartender

Responsible for the preparation and service of beverages both alcoholic and non-alcoholic, including food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Bartender will also act as cashier for the lounge.

RESPONSIBILITIES:

•       Ensures complete guest satisfaction.

•       Responsible for maintaining proper and adequate set-up of the bar on a daily basis, including the requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.

•       Responsible for maintaining stock, cutting and storing all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality.

•       Responsible for greeting guests in a courteous and friendly manner, while promoting beverage orders.

•       Responsible for inputting orders into a register at the POS and create a check for each guest, including those served by other beverage server to maintain strict accountability of all beverages served.

•       Responsible for receiving cash from guests, make change, verify validity of charges, record charges, and insure vouchers are properly executed in order to balance all monies.

•       Responsible for securing all beverages, food and other equipment items, deposits, cash drops and securing banks.

•       Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.

•       Responsible for the set-up according to established standards and company guidelines.

•       Responsible for providing the lounge or bar guest with exceptional, attentive service.

•       Must perform as any sales attendant in providing exceptional guest courtesy, having complete knowledge of all bar and menu items, including preparation, and suggestions for paring with beverages.

•       May be responsible for clearing and busing the bar tables in the absence of bus person.

•       Responsible for supporting other associates during periods of peak business.

•       Responsible for suggestive selling to increasing average check.

•       Responsible for the set-up and preparation work for the next shift or day.

•       Practices the WinStar World Hotel Culture and ensures all cultural expectations are implemented and regularly practiced throughout the hotel.

•       Supports hotel’s training needs and efforts.

•       Must abide by all State, Federal and Corporate liquor regulations pertaining to Serving Alcohol with Care to minors and intoxicated guests to ensure all laws are being followed.

TECHNICAL EXPERIENCE:

•       Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

•       Knowledge of appropriate table settings, service ware and menu items.

•       Must have the ability to read, speak and write the English language in order to communicate with guests.

•       Must have the ability to remember, recite and promote the variety of menu items.

•       Must have the ability to operate beverage and toaster equipment.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS      

• Physically mobile with reasonable accommodations.
• Must be able to lift and carry upwards to 25 to 50 pounds.
• Must be able to bend, reach, kneel, twist and grip items while working in assigned area.
• Manual dexterity and coordination to perform all job duties including lifting of trays, cases of liquid etc.
• Read, write, speak, and understand English.
• Operate in mentally and physically stressful situations.
• Respond to visual and aural cues.
• Work in cold & hot temperatures.
• Possibly be exposed to second hand smoke.