What are the responsibilities and job description for the Office Services Coordinator 1 position at Wintrust Financial?
As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $62 billion in assets.
Why join us?
- An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
- Competitive pay and discretionary or incentive bonus eligible
- Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
- Family-friendly work hours
- With 175 community bank locations, we offer opportunities to grow and develop in your career
- Promote from within culture
Why join this team?
- We have a culture that encourages an entrepreneurial spirit
- We offer multiple opportunities for development and upward mobility
Job Description Summary
Responsible for providing various administrative support duties such as but not limited to; opening/closing office, processing statement files, handling all incoming/outgoing mail, redirecting calls from operator queue, routing incoming emails from shared inbox and stocking of office and kitchen supplies.
What You’ll Do
- Pickup mail from Northbrook Post Office and open, sort and distribute incoming mail. Process returned “Insured” mail and change of address requests. Distribute interoffice mail throughout the day per set schedule.
- Process and transmit daily statement files to 3rd party vendor. Record data received in daily excel workbook. Save confirmation reports and enter into shared workbook.
- Scan and send department specific mail
Answer, assist and re-direct incoming calls from the operator queue to the appropriate individual/department.
- Assisting with customer inquiries in shared mailboxes
- Provide assistance with stocking breakroom and office supplies
Knowledge/Skills/Background/Experience
- 1-3 years of administrative experience
- High School Degree or equivalent
- Basic understanding of the Microsoft Suite
- General Computer Skills
- Team Oriented Mindset
Benefits
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.